• Thematic Report
    May 18, 2026

    Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that…
  • Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
  • Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…
  • Blog
    June 17, 2021

    Telemedicine became an essential tool for delivering healthcare services remotely during COVID-19. But was this growing trend of virtual doctor visits truly effective, and will it continue post-pandemic? Current evaluation systems present many limitations to determining…
  • The Blockbuster Merger The August 5, 2020, announcement of the US$18.5 billion mega-acquisition of Livongo – a chronic disease management company – by Teladoc – a multinational telemedicine and virtual healthcare company – rocked the virtual…
  • Thematic Report
    July 17, 2020

    The healthcare provider industry is currently combating an unprecedented pandemic wave, leading to rapid transformation at breakneck speed. Traditionally, healthcare providers have been the slowest adopters of technology, but they are now compelled to adopt technological…
  • Provider Compendium
    July 17, 2020

    Historically, healthcare providers have been impeded by legacy IT estate and regulations that have sought to maintain the status quo. However, the COVID-19 pandemic has compelled them to jump on the digital bandwagon to meet the…
  • PEAK Matrix®
    June 29, 2020

    Historically, healthcare providers have been impeded by legacy IT estate and regulations that have sought to maintain the status quo. However, that is not an option anymore, particularly as healthcare providers scramble to meet the unprecedented…
  • State of the Market
    March 04, 2020

    Now more than ever, the healthcare provider industry is expected to improve care outcomes, keep pace with changing regulatory policies, and stay competitive in the face of disruptions, all the while keeping healthcare costs in check.…
  • State of the Market
    Feb. 20, 2020

    Major healthcare payers have experienced an increase in their revenues over the past year owing to an increase in enrollment rates even though the industry has been battling many hurdles. The payer industry has continued to…
  • PEAK Matrix®
    Dec. 20, 2019

    The payer industry is facing several issues such as escalating costs, declining margins, widespread regulatory amendments, shift from volume- to value-based care model, and rising consumerism. Digital adoption is influencing all aspects of the payer value…