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Showing 32 results
  • Thematic Report
    May 18, 2026

    Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that…
  • Viewpoint
    April 16, 2024

    The life science industry’s focus on driving improved customer experiences has steadily grown. Investments to improve customer experiences rank among the top priorities of life sciences enterprises. These enterprises must align customer engagement strategies with the…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Provider Compendium
    Dec. 21, 2023

    In response to the global shift in investment priorities toward personalized Customer Experience (CX) post-pandemic, the life sciences commercial technology space is also redirecting its focus. Adapting to the changing landscape, the industry is increasingly leveraging…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Provider Compendium
    Oct. 12, 2023

    In the past, the manufacturing industry’s primary focus was on creating standard procedures and managing workers and machines. However, with the advent of Industry 4.0, technology has become more prevalent in many sectors, offering numerous benefits.…
  • PEAK Matrix®
    Aug. 28, 2023

    In the past, the manufacturing industry primarily focused on designing standardized manufacturing procedures and managing labor and mechanical systems. However, the advent of Industry 4.0 has led to the widespread adoption of technology across various sectors,…
  • Provider Compendium
    Dec. 23, 2021

    Sustainability and resilient business operations are the key focus areas for enterprises as they work to overcome pandemic-driven challenges. They have doubled down their investments in digitalization, with connected supply chain being a key focus area.…
  • PEAK Matrix®
    Nov. 25, 2021

    Sustainability and resilient business operations have been the key focus areas for enterprises as they seek to overcome the challenges created by the pandemic. To achieve this, firms have doubled down their investments in digitization with…
  • Viewpoint
    Nov. 08, 2021

    The current talent acquisition and development process is fraught with challenges – an increasing skills gap, rising hiring cost and time, difficulty in candidate verification, and high attrition. These problems are compounded by unequal talent demand…
  • Viewpoint
    Sep. 10, 2021

    Buildings and spaces are no longer physical locations housing people and objects. In fact, with the advent of digital, including technologies such as Internet of Things (IoT), Artificial Intelligence (AI), analytics, and the cloud, these areas…
  • May 20, 2021

    Talent is increasingly becoming the prime differentiator for firms as they seek to achieve competitive advantage. A successful talent strategy acts as a business enabler by improving firm performance and enhancing client satisfaction. However, firms often…
  • Blog
    May 18, 2021

    Imagine a utopia where minimum human intervention is needed to run an entire shop floor. In this world, manufacturers have total control and visibility of all products, machines predict equipment failures and correct them, shelves count…
  • Viewpoint
    April 27, 2021

    Recently, AI has become the bedrock of business transformation for enterprises. The technology is increasingly being seen as a business enabler and pertinent investment in helping firms maneuver and reverse the COVID-19 pandemic’s impact. However, challenges…
  • Thematic Report
    March 30, 2021

    Enterprises have long been investing in the MarTech landscape to provide better customer experiences. However, the evolving MarTech landscape has also resulted in multiple challenges such as access to data, complexity, difficulty in integration, and talent…
  • State of the Market
    Jan. 14, 2021

    Artificial Intelligence (AI) adoption has been on the rise, with the technology increasingly becoming synonymous with digital transformation. While the transition from Proof of Concepts (POCs) to production was already under way, the pandemic further accelerated…
  • Provider Compendium
    Dec. 04, 2020

    As AI’s business impact becomes clear, enterprises are accelerating AI adoption to improve efficiencies and customer experience. To assist enterprises in their journeys and ensure faster time-to-market, service providers are taking a platform-led approach, developing vertical-specific…
  • PEAK Matrix®
    Nov. 13, 2020

    As the business impact of AI becomes clearer, enterprises are accelerating their AI adoption to improve efficiencies and ensure a better customer experience. To assist enterprises in this journey and ensure faster time-to-market, service providers are…
  • Blog
    July 01, 2020

    COVID-19 has disrupted the business landscape, forcing enterprises to find new work models to ensure business continuity. There is, however, a silver lining to the otherwise painful episode: support for accelerating 5G adoption. Several factors are…

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