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  • Market Insights™
    May 19, 2026

  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    April 20, 2026

  • Provider Compendium
    April 02, 2026

    The mid-market digital workplace services segment is witnessing accelerated modernization, as organizations recalibrate their strategies to balance technology-led innovation with cost efficiency and rapid value realization. While mirroring large enterprise trends, mid-market buyers show a stronger…
  • Quarterly Earnings Analysis
    March 25, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Location Spotlight
    March 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    Feb. 06, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Thematic Report
    Jan. 29, 2026

    The dynamic IT and Business Process Services (BPS) industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly…
  • PEAK Matrix®
    Jan. 21, 2026

    The need to balance next-generation, technology-led solutions with cost efficiency and rapid time-to-value is driving accelerated modernization in the mid-market segment of Digital Workplace Services (DWS). Like large enterprises, mid-market organizations increasingly prefer contextualized, domain-specific solutions…
  • Location Spotlight
    Jan. 05, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Blog
    Dec. 29, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • Tech Provider Spotlight
    Dec. 23, 2025

    Enterprises are fundamentally shifting how they manage IT services and operations, driven by rising expectations for speed, accuracy, and proactive incident avoidance. Traditional tools, constrained by siloed workflows, manual troubleshooting, and fragmented visibility, no longer meet…
  • Executive Briefs
    Dec. 10, 2025

    The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this report,…
  • Thematic Report
    Nov. 21, 2025

    Global organizations are increasingly seeking ways to optimize multilingual service delivery to better connect with diverse customer bases. While English remains the dominant business language, the ability to engage customers in their native languages has become…
  • Webinar
    Nov. 18, 2025

    In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics…
  • Provider Compendium
    Nov. 14, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services markets are strategically maturing, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen operational governance and align…
  • Blog
    Nov. 05, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • Market Insights™
    Nov. 05, 2025

  • Market Insights™
    Nov. 05, 2025

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