Showing 20 results
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Tech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
Voice of the Customer April 28, 2026
Voice of the Customer (VoC): Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP)
Customer experience has emerged as a strategic priority in Asset and Wealth Management (AWM), driven by rising expectations for transparency, personalized engagement, and seamless digital interactions across client and advisor journeys. Firms are increasingly investing in… -
Voice of the Customer April 13, 2026
Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)
Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver… -
Thematic Report Feb. 11, 2026
Claims Transformation: A Strategic Imperative for the Next Era of Property and Casualty (P&C) Insurance
Claims is no longer a back-office function in Property and Casualty (P&C) insurance; it is a customer trust, cost control, and competitive differentiation enabler. As insurers face service and repair inflation, climate-driven catastrophe volatility, social inflation… -
Viewpoint Dec. 16, 2025
The Intelligent Renaissance of Banking and Financial Services: Modernization, Ecosystems, and Human Expertise at the Core
Accelerated digitalization, evolving regulations, and shifting customer expectations are challenging legacy Banking and Financial Services (BFS) systems and reshaping how institutions operate and deliver value. This Viewpoint, drawing on insights from Everest Group’s participation at Sibos… -
State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Provider Compendium Dec. 10, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) – Provider Compendium 2025
Evolving investor demands, product innovation, and heightened compliance expectations are rapidly modernizing the AWM industry. Customer Experience Orchestration Products (CXOPs) have become foundational to these transformation agendas, enabling firms to deliver personalized, consistent, and data-driven experiences… -
PEAK Matrix® Nov. 28, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025
This PEAK Matrix® Assessment by Everest Group evaluates leading Customer Experience Orchestration Product (CXOP) providers in the Asset and Wealth Management (AWM) industry. As the industry undergoes accelerated digital transformation driven by client expectations for hyper-personalized… -
Viewpoint Sep. 30, 2025
Systems of Execution (SoE) in Investment Banking (IB)
Investment banking enterprises face mounting pressure from volatile macroeconomic conditions, fee compression, disintermediation through special purpose acquisition companies and direct listings, and increasingly complex regulatory mandates such as Basel III/IV, MiFID II, and Dodd-Frank. Traditional human-led… -
Blog April 03, 2024
Exploring the Importance of Post-quantum Cryptography: An Unbreakable Vault to Protect Enterprises Against Advanced Cyberattacks, Part 2
Post-quantum cryptography (PQC) has become essential for enterprises to protect against future quantum-enabled attacks and secure digital assets and sensitive data. Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to… -
Thematic Report Aug. 12, 2022
Webinar Deck: Low Code for Digital Transformation - Debunk the Myths and Explore the Possibilities
Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering… -
Viewpoint Nov. 02, 2018
Quantum Computing in the Financial Services Industry – Infinite Possibilities or Extreme Chaos
The belief that quantum computing is futuristic and will mature years into the future is a myth. Market developments and activities on quantum computing in the last couple of years have proved that. It will mature… -
Thematic Report May 29, 2018
Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises
In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges… -
Pinnacle Model® March 12, 2018
Enterprise Digital Adoption in Insurance | Pinnacle Model™ Analysis 2018: A Playbook for Digital Excellence
The rise of consumer orientation toward next-generation digital technologies has changed the role of enterprise IT from a cost center to a new-found revenue center for insurance firms. Digital is needed for survival in this fast-evolving… -
Pinnacle Model® March 12, 2018
Enterprise Digital Adoption in Banking and Financial Services | Pinnacle Model™ Analysis 2018: Harnessing Artificial Intelligence for Digital Leadership
Technology disruption, rise of millennials, and competitive marketplace are leading to disintermediation in the value chain and business model of traditional banks. To keep pace with the digital change, banks are aligning with digital-first operating models,… -
Thematic Report July 14, 2017
India Takes the Pole Position in Talent Availability for Automotive Engineering Services
India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.… -
Thematic Report May 31, 2017
In Pursuit of Product Excellence: Quality Management in the Engineering Services Industry
Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a… -
Thematic Report May 31, 2017
Identifying the Right Partners for Quality Management in the Engineering Services Industry – Service Provider Landscape
Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,… -
Thematic Report Nov. 22, 2016
The Evolving Demand Paradigm in the Engineering and Research and Development (ER&D) Services Industry
Engineering Services and Research and Development (ER&D) industry is at the cusp of transformation, driven by the evolving customer demand and technology disruptions. Enterprises are increasingly focusing on developing ER&D products that can integrate into the…
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