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Showing 23 results
  • Thematic Report
    May 19, 2026

    As customer relationships become increasingly data-driven, CRM platforms are evolving beyond contact, account, and pipeline management into enterprise operating layers that connect sales, marketing, service, customer data, analytics, and automation. This shift has made CRM selection…
  • Executive Briefs
    May 04, 2026

    Enterprises are facing increasing pressure to strengthen supplier risk management amid rising geopolitical, regulatory, cybersecurity, and Environmental, Social, and Governance- (ESG) related risks. As supply chains become more complex, organizations are turning to AI to improve…
  • Provider Compendium
    April 02, 2026

    The mid-market digital workplace services segment is witnessing accelerated modernization, as organizations recalibrate their strategies to balance technology-led innovation with cost efficiency and rapid value realization. While mirroring large enterprise trends, mid-market buyers show a stronger…
  • Roundtable
    March 19, 2026

    As insurance organizations contend with mounting cost pressures, geopolitical uncertainty, and rapid advances in AI, traditional approaches to technology and operations sourcing are proving insufficient. Insurers are rethinking how they engage external service providers and structure…
  • Blog
    Feb. 09, 2026

    Everest Group partnered with Sourcing Industry Group (SIG) to host the SIG India Summit in Bengaluru on 28 January 2026, engaging with a room full of India-based Sourcing and Vendor Management leaders. Across discussions, one thing was consistent: leaders are…
  • Roundtable
    Jan. 29, 2026

    As insurance organizations contend with mounting cost pressures, geopolitical uncertainty, and rapid advances in AI, traditional approaches to tech and ops sourcing are proving insufficient. Insurers are increasingly rethinking how they engage external service providers and…
  • Webinar Deck
    Jan. 28, 2026

    As outsourcing portfolios expand and supplier ecosystems grow more complex, the Vendor Management Organization (VMO) plays an increasingly critical and challenging role. Fragmented ownership, inconsistent governance, limited technology, and poor visibility continue to cause significant value…
  • PEAK Matrix®
    Jan. 21, 2026

    The need to balance next-generation, technology-led solutions with cost efficiency and rapid time-to-value is driving accelerated modernization in the mid-market segment of Digital Workplace Services (DWS). Like large enterprises, mid-market organizations increasingly prefer contextualized, domain-specific solutions…
  • LinkedIn Live
    Jan. 08, 2026

    Cloud marketplaces were transforming the future of IT sourcing, and procurement leaders who embraced this shift gained a powerful strategic advantage. By streamlining vendor onboarding, accelerating procurement cycles, and enabling more flexible consumption models, marketplaces delivered…
  • Blog
    Dec. 29, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • Tech Provider Spotlight
    Dec. 23, 2025

    Enterprises are fundamentally shifting how they manage IT services and operations, driven by rising expectations for speed, accuracy, and proactive incident avoidance. Traditional tools, constrained by siloed workflows, manual troubleshooting, and fragmented visibility, no longer meet…
  • Webinar
    Dec. 15, 2025

    As outsourcing portfolios expand and supplier ecosystems grow more complex, the Vendor Management Organization (VMO) plays an increasingly critical and challenging role. Fragmented ownership, inconsistent governance, limited technology, and poor visibility continue to cause significant value…
  • Provider Compendium
    Nov. 14, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services markets are strategically maturing, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen operational governance and align…
  • Blog
    Nov. 05, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • PEAK Matrix®
    Nov. 04, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services market is entering a phase of strategic maturity, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen…
  • PEAK Matrix®
    Sep. 09, 2025

    The digital workplace market is experiencing a demand stabilization phase, as macroeconomic uncertainty has moderated overall growth, signaling a strategic recalibration by enterprises as they increasingly become discerning in prioritizing spend and targeting impactful use cases.…
  • Blog
    Oct. 07, 2024

    Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • Event
    July 25, 2023

    Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
  • Blog
    March 23, 2023

    Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…

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