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  • Viewpoint
    June 27, 2025

    As enterprise technology ecosystems grow increasingly complex and fragmented, legacy SIAM models are reaching their limits. The traditional SIAM function – often reactive, siloed, and under-tooled – has struggled to keep pace with the demands of…
  • Provider Compendium
    June 25, 2025

    As enterprises embrace hybrid work and respond to the evolving expectations of multigenerational workforces, rethinking digital workplace strategies has become a strategic priority. Microsoft modern work solutions, such as Microsoft Teams and other Microsoft 365 applications,…
  • Viewpoint
    May 23, 2025

    Despite the global economic downturn, enterprises continue to embrace AI, with generative AI demonstrating strong workplace transformation potential. Segments such as service desks and unified communication and collaboration have significantly advanced, leading to enterprises achieving notable…
  • PEAK Matrix®
    May 14, 2025

    As enterprises embrace hybrid work models and adapt to the evolving needs of a multi-generational workforce, reimagining digital workplace strategies has become essential. With widespread global adoption, Microsoft’s modern work solutions, such as, Microsoft Teams and…
  • State of the Market
    March 28, 2025

    Amid macroeconomic uncertainties, enterprises are sharpening their focus on cost optimization and productivity. As a result, digital workplace investments are shifting from broad-scale transformations to smaller, high-impact initiatives. The rise of Copilot and agentic AI is…
  • See Us At
    March 21, 2025

    Join Udit Singh, Vice President at Everest Group, for a thoughtful discussion on AI’s impact, applications, and future strategies. AI is transforming managed workplaces, enhancing IT support, and balancing employee experience with business productivity. Register The…
  • Thematic Report
    Feb. 06, 2025

    Despite global economic challenges, political shifts, and increased returns scrutiny in 2024, enterprises remain optimistic. They focus on value creation and enhancing employee experience through workplace transformations. These transformations include generative AI, copilots, collaborative cloud tools,…
  • LinkedIn Live
    Jan. 15, 2025

    The digital workplace began with a focus on service standardization, ensuring consistency. As it evolved, priorities shifted to employee productivity, leveraging automation for efficiency and stronger alignment with business outcomes. Eventually, the emphasis moved to employee-centric…
  • Blog
    Jan. 08, 2025

    After a period of rapid growth fueled by pandemic-driven hybrid work investments, the digital workplace services market has experienced a slowdown, primarily due to global macroeconomic challenges. Despite this, notable developments are now reshaping the competitive…
  • Blog
    Dec. 17, 2024

    As the world becomes increasingly aware of environmental issues, sustainability in software development has emerged as a critical area of focus. While traditionally associated with physical products and processes, sustainability now extends to the digital realm, with the…
  • Provider Compendium
    Dec. 12, 2024

    After a period of substantial growth, the digital workplace market has slowed, primarily due to global macroeconomic challenges. These conditions have prompted organizations to focus on maximizing the value of their prior investments. However, investment trends…
  • Market Insights™
    Nov. 15, 2024

  • Thematic Report
    Nov. 06, 2024

    As enterprises adopt hybrid work across a multi-generational workforce, each with unique needs and priorities, they are redefining their workplace strategies to align with the future of work. In this evolution, Microsoft’s Modern Work offerings such…
  • Provider Compendium
    Oct. 23, 2024

    IT management, once viewed as a troubleshooting function, has transitioned into a holistic entity that improves employee experience and streamlines business operations. Conversational AI is leading this transformation, translating AI capabilities into measurable business benefits such…
  • PEAK Matrix®
    Oct. 15, 2024

    The digital workplace is at a pivotal juncture, entering a phase of value-centric transformation. Economic slowdowns have intensified scrutiny on enterprise spending, driving a focus on cost-effective, value-driven approaches. This phase offers providers a unique opportunity…
  • Event
    Oct. 08, 2024

    For many enterprises, the previously cautious investment environment of 2024, caused by economic pressures, recessionary sentiments, and geopolitical uncertainties, is now shifting towards a more aggressive and strategic focus for 2025. Digital workplace transformation initiatives, spearheaded…
  • Webinar Deck
    Oct. 08, 2024

    For many enterprises, the previously cautious investment environment of 2024, caused by economic pressures, recessionary sentiments, and geopolitical uncertainties, is now shifting towards a more aggressive and strategic focus for 2025. Digital workplace transformation initiatives, spearheaded…
  • Blog
    Oct. 07, 2024

    Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Provider Compendium
    Sep. 20, 2024

    After a period of significant growth, the global services market has witnessed a slowdown due to prevalent macroeconomic challenges, however, the growth of the digital workplace market remains promising, driven by new enterprise investments focused on…
  • PEAK Matrix®
    Sep. 03, 2024

    The digital workplace is at a pivotal juncture, entering a phase of value-centric transformation. Economic slowdowns have intensified scrutiny on enterprise spending, driving a focus on cost-effective, value-driven approaches. This phase presents providers with a unique…

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