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Showing 116 results
  • NEW
    PEAK Matrix®
    May 28, 2026

    Vendor Management System (VMS) platforms are becoming increasingly important as enterprises seek to improve visibility, governance, compliance, and efficiency across end-to-end contingent workforce programs, including services procurement and independent contractor management. Organizations across industries and geographies…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Blog
    Dec. 15, 2025

    TCS’ acquisition of Coastal Cloud comes in response to mounting pressures reshaping the Salesforce services market. As Salesforce expands further into Artificial Intelligence (AI)-enabled capabilities such as Agentforce and Data Cloud, the talent  and solutioning requirements have outpaced what traditional providers can typically build organically.   The recent platform advancements are aimed at automating…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Provider Compendium
    Aug. 22, 2025

    The rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s significant investments in AI and its advanced capabilities, such…
  • PEAK Matrix®
    Aug. 12, 2025

    Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Viewpoint
    Feb. 17, 2025

    In the current macroeconomic market, enterprises are shifting their focus from new investments in their workflow automation solutions to optimizing the value of their existing investments. Around 64% of enterprises are dissatisfied with the outcomes of…
  • Conference
    Dec. 03, 2024

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Tech Launch Perspective
    Oct. 10, 2024

    At the Dreamforce 2024 event in San Francisco, California, Salesforce announced multiple innovations in AI-driven CRM tools, empowering businesses to deliver personalized experiences. The event focused on agentic AI (or AI as an agent) through the…
  • Provider Compendium
    Aug. 21, 2024

    While industry-specific cloud solutions serve business-specific needs, Salesforce’s focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,…
  • State of the Market
    Aug. 13, 2024

    Small and Midsize Enterprises (SMEs) are adopting Microsoft Business Applications to transform their operations, gain visibility, and manage end-to-end processes, including modernizing their customer experiences. In contrast, large enterprises leverage Microsoft Business Applications to strengthen their…
  • PEAK Matrix®
    July 17, 2024

    While industry-specific cloud solutions serve business-specific needs, Salesforce's focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,…
  • Conference
    May 30, 2024

    Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…

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