• Viewpoint
    Aug. 01, 2025

    Global Capability Centers (GCCs) are undergoing a profound transformation—from offshore delivery centers to global innovation engines. Enterprises are no longer viewing GCCs merely as vehicles for cost optimization; instead, these centers are being tasked with advancing…
  • Blog
    Oct. 24, 2024

    The digital transformation landscape is rapidly evolving, and mid-market enterprises (MMEs) are emerging as significant drivers of demand.   While they may be smaller than Fortune 500 companies, MMEs are often more agile and willing to…
  • Thematic Report
    Oct. 10, 2024

    The rapid advances in quantum computing are reshaping the technology landscape, highlighting the need for specialized infrastructure to support its complex workloads. Quantum computing requires substantial computational resources for tasks such as optimization, simulation, and encryption,…
  • Viewpoint
    Aug. 06, 2021

    Among all emerging technologies, containers have garnered the highest enterprise mindshare, as they redefine how applications are developed, deployed, run, and managed. Irrespective of whether containers are deployed on the cloud or on-premise, containers can fundamentally…
  • State of the Market
    July 23, 2021

    COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
  • Containers have emerged as the platform of choice for developers, with more and more enterprises adopting them for the benefits they offer, including scalability to handle increased workloads, platform-independent applications, speed and efficiency, and elimination of…
  • Provider Compendium
    Nov. 13, 2020

    COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Thematic Report
    Jan. 31, 2019

    Every year a large portion of the sourced services market comes back to the planning/negotiating table, as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals…
  • State of the Market
    July 24, 2018

    About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…