• Executive Briefs
    Dec. 16, 2024

    Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
  • Market Insights™
    Sep. 12, 2024

  • Viewpoint
    March 23, 2020

    Everest Group’s predictions that the global services market would experience slightly lower growth in 2019 over 2018, both in terms of revenue and headcount, have been proven correct. Enterprises have been increasingly leveraging their locations strategies…