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Viewpoint Aug. 13, 2024
Risk Radar Newsflash | Political Crisis in Bangladesh Intensifies: Firms Should Accelerate Migrating Critical Operations
On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid… -
State of the Market April 10, 2024
Risk Watch 2024: Potential Repercussions of an Unpredictable World on Global Services Delivery
Risk Watch 2024: Potential Repercussions on Global Services Delivery in an Unpredictable World interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided… -
Location Spotlight Sep. 28, 2023
Location Spotlight – Indonesia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
State of the Market April 11, 2023
Risk Watch 2023: Tracking Risks in a Volatile and Uncertain World of Global Services Delivery
The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –… -
Location Spotlight March 24, 2023
Location Spotlight – Singapore
Everest Group’s Location Spotlight reports provide a concise, and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to… -
State of the Market Dec. 29, 2022
Global Locations State of the Market 2022 – Key Trends Shaping the Landscape
The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and… -
Location Spotlight Aug. 08, 2022
Parul Jain
Vice President
Azaan Nazer
Senior AnalystLocation Spotlight – Malaysia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
The Global Locations State of the Market Report 2022 describes the global services locations landscape and interprets location-related developments and trends to design a best-fit locations portfolio strategy. The overall report has three parts – Key…
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PEAK Matrix® March 29, 2022
Parul Jain
Vice President
Vasu Kalra
Senior Information SpecialistGlobal Locations State of the Market Report 2022: Talent Drives Locations Strategies | Locations PEAK Matrix®
As the global services market witness an uptick in activity in 2021, the year 2022 looks positive from a growth perspective. Offshoring/nearshoring has seen an uptick as enterprises have embarked on a road to recovery post… -
Location Spotlight Jan. 07, 2022
Parul Jain
Vice President
Aditi Garg
Senior Information Specialist
Harshit Gupta
Senior AnalystLocation Spotlight – Sri Lanka
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
PEAK Matrix® Nov. 24, 2021
Global Locations State of the Market Report 2021: Embracing Uncertainties in a Disrupted World | Locations PEAK Matrix®
The pandemic-induced slowdown subdued the global services market’s growth in 2020. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for… -
Location Spotlight July 22, 2021
Parul Jain
Vice President
Surbhi Gupta
Senior AnalystLocation Spotlight – Thailand
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Location Spotlight April 30, 2020
Parul Jain
Vice PresidentLocation Spotlight - Indonesia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
PEAK Matrix® March 31, 2020
Global Locations State of the Market 2020: Moving Forward in Turbulent Times | Locations PEAK Matrix®
While 2019 witnessed some changes in the relative positioning of the locations, going forward, we expect significant changes as players look to optimize their portfolios by expanding into nearshore markets. Across Asia Pacific, India and the… -
State of the Market March 31, 2020
Global Locations State of the Market 2020: Moving Forward in Turbulent Times | Risk Watch
There have been significant variations in operating and business environment risk across locations driven by multiple factors such as quality of IT/BP infrastructure, safety and security, digital readiness, quality of life, geopolitical, regulatory, and macroeconomic environment.… -
State of the Market March 31, 2020
Global Locations State of the Market 2020: Moving Forward in Turbulent Times | Key Trends Shaping the Landscape
The global services landscape continued to experience growth in 2019, though at a slower pace in terms of both revenue and headcount due to a global macroeconomic slowdown, tightening legal/regulatory landscape (GDPR, Brexit), and volatile currency… -
Location Spotlight Feb. 28, 2020
Parul Jain
Vice PresidentLocation Spotlight – Vietnam
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Location Spotlight Aug. 24, 2018
Parul Jain
Vice President“Next-wave” Location Profile – Singapore
Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “Next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in… -
Although India and the Philippines have been the most prominent delivery destinations, several next-wave locations have emerged with niche pockets of strengths and unique propositions in terms of cost structures, talent markets, and diverse risk profiles.…
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Location Spotlight Aug. 25, 2017
Parul Jain
Vice President“Next-wave” Location Profile – Kuala Lumpur
Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “Next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in…
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