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Thematic Report March 30, 2026
Enterprise Voice: Decoding Provider Expectations for Global Capability Center GCC Support
The Global Capability Center (GCC) model is rapidly evolving, with enterprises expanding GCC mandates beyond operational efficiency toward innovation and enterprise-wide strategic impact. As GCCs mature and move up the value chain, enterprises are increasingly leveraging… -
Thematic Report Dec. 15, 2025
Accelerating Global Capability Center (GCC) Growth: The Rise of Provider-Supported GCC Setup Models
The Global Capability Center (GCC) landscape is on a sustained growth path, with offshore-nearshore centers expected to rise from around 6,000 in 2024 to nearly 7,000 by 2027. Many enterprises are exploring GCCs to secure talent,… -
PEAK Matrix® Sep. 30, 2025
Global Capability Center (GCC) Transformation Capabilities in India – PEAK Matrix® Assessment 2025
Global Capability Centers (GCCs) are rapidly evolving from cost-focused delivery hubs into strategic business transformation enablers. They now drive enterprise-wide innovation, enhance customer and employee experiences, and deliver measurable business impact. Key trends shaping this evolution…
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