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Showing 25 results
  • Market Insights™
    Feb. 09, 2024

  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
  • Provider Recognition
    Feb. 22, 2021

    As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best…
  • Provider Recognition
    Feb. 06, 2020

    As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best…
  • Nov. 14, 2019

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us. Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Aug. 26, 2019

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Aug. 26, 2019

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Provider Recognition
    Jan. 01, 2019

    What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 21 PEAK Matrix™ IT services evaluations featuring 85 service providers across all evaluations. To recognize consistent top…
  • State of the Market
    Sep. 19, 2018

    The global multi-process Procurement Outsourcing (PO) market is expected to witness a growth of 11-12% in the next three years to reach US$3.6 billion in size by 2020. The growth is driven by increase in outsourcing…
  • Webinar Deck
    March 06, 2018

    Procurement has to move beyond cost savings and compliance, to become a strategic contributor by enabling business outcomes. A definite vision is coalescing for what the procurement of tomorrow will look like. However, how do we…
  • Provider Recognition
    Jan. 01, 2018

    What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 24 PEAK Matrix IT services evaluations featuring 67 service providers across all evaluations. To recognize consistent top…
  • Viewpoint
    Feb. 20, 2017

    In today’s rapidly transforming PO market, service providers are required to keep pace with the latest tools and techniques to drive superior business outcomes. One such powerful tool is analytics, which accelerates growth of businesses through…
  • Provider Recognition
    Jan. 01, 2017

    What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2016, Everest Group published 21 PEAK Matrix IT services evaluations featuring 73 service providers across all evaluations. To recognize consistent top…
  • Viewpoint
    Dec. 30, 2016

    With the increasing maturity of the outsourcing space, buyers and suppliers recognize the benefits that a sophisticated pricing model like output-based pricing brings to the table. This has led to increased adoption of output-based pricing through…
  • State of the Market
    Sep. 30, 2016

    The global multi-process Procurement Outsourcing (PO) market registered a growth of 10% in 2015. Both organic and inorganic factors made near-equal contribution to the overall growth. The market witnessed high termination rates along with robust new…
  • Thematic Report
    Sep. 30, 2016

    PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends…
  • June 28, 2016

  • Provider Recognition
    Jan. 01, 2016

    What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2015, Everest Group published 26 PEAK Matrix IT services evaluations featuring 59 service providers across all evaluations. To recognize consistent top…
  • Thematic Report
    July 29, 2015

    Introduction PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact pricing. Additionally, the reports include insights into contemporary outsourcing trends…
  • Video
    April 24, 2013

    Neal Sample, CIO, Enterprise Growth, for American Express. Prior to American Express, Neal served as the CTO of X.commerce, eBay’s open development and commerce platform, and he also served as Vice President of Architecture and Platform…

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