• LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Thematic Report
    Dec. 19, 2023

    Enterprises influenced the 2022 global Engineering and Research and Development (ER&D) spending by adopting a cautious strategy amid economic uncertainties. Despite this approach, new investment themes emerged. Heightened customer demand for intelligent, sustainable, and interconnected products…
  • State of the Market
    April 05, 2023

    Market Vista™: 2022 Year in Review and Outlook for 2023 provides an overview of the global services industry’s developments in 2022 and presents our outlook for 2023. We analyze key trends and drivers of in-house delivery…
  • Provider Snapshot
    Dec. 14, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • Provider Snapshot
    Dec. 13, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • Provider Snapshot
    Dec. 06, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • Provider Snapshot
    Nov. 02, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • Thematic Report
    Sep. 15, 2022

    Global Engineering and R&D (ER&D) spending rebounded strongly in 2021 after the COVID-19-induced decline in 2020, with enterprises investing heavily in softwarization and the embedding of digital technologies into their products to meet customer demand for…
  • Thematic Report
    March 31, 2022

    Market Vista™: 2021 Year in Review and Outlook for 2022 provides an overview of the global services industry’s developments in 2021 and our outlook for 2022. We present key GBS trends and drivers, offshore/nearshore locations, an…
  • Provider Snapshot
    Dec. 02, 2021

    The global services market is highly dynamic and evolving at a rapid pace, which is reflected in the shift in priorities from cost arbitrage to automation. In response, third-party vendors are continually assessing their market position…
  • Provider Profiles
    Nov. 29, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Snapshot
    Nov. 24, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Nov. 17, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Oct. 29, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Oct. 26, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Oct. 20, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Aug. 12, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    Aug. 04, 2021

    he global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Thematic Report
    Aug. 07, 2020

    In the last few years, many mature Global Business Services (GBS) centers have scaled up the adoption of traditional Robotic Process Automation (RPA) solutions and are shifting their focus toward Intelligent Automation (IA) solutions, such as…

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