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Tech Launch Perspective May 06, 2026
Agentic Customer Experience (CX) Transformation – Review of Adobe’s Product Announcements at Adobe Summit 2026
Adobe strengthened its positioning in agentic customer experience transformation at Adobe Summit 2026, with announcements focused on bringing content, data, journeys, commerce, analytics, and ecosystem partnerships into a more unified enterprise CX platform. The launch of… -
Blog May 05, 2026
Salesforce’s Headless 360 push: a strategic pathway for the agentic era
What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion… -
09:30 – 12:15 etc. Venues, County Hall, Belvedere Rd, London SE1 7PB As AI reshapes enterprise spending, many providers are focused on defending revenue against automation-driven compression. However, the greater opportunity lies in identifying and capturing…
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Briefings March 26, 2026
From Inputs to Outcomes: The AI-era Operating Model
09:30 - 12:15 etc. Venues, County Hall, Belvedere Rd, London SE1 7PB As organizations navigate volatility, regulatory pressure, and rapid AI advancement, the traditional operating model is no longer sufficient. Everest Group invites you for an… -
Video March 17, 2026
Everest Group Engage – London 2026
Engage – London 2026 brought together GBS and sourcing leaders from around the world for 2 days of bold thinking, pragmatic insight, and meaningful connection. From thought-provoking keynotes and practical breakout sessions to interactive roundtables and… -
Blog March 16, 2026
From GTM silos to revenue orchestration: Why HubSpot’s platform shift matters in 2026?
The convergence moment revenue leaders can’t ignore For years, B2B organizations have aimed to align marketing, sales, and customer success. In practice, siloed targets, tools, and data definitions still disrupt the buyer journey. While buyers expect a seamless lifecycle experience… -
Blog Feb. 11, 2026
Everything everywhere all at once: predictions for 2026 across the media landscape
The forces shaping the media services landscape’s next phase aren’t incremental improvements. They’re structural. Artificial Intelligence (AI)-driven automation and consolidation across agencies and platforms, growing scrutiny on Return on Investment (RoI), and the convergence of media, commerce, and experience. Together, these shifts are changing not… -
Provider Compendium Feb. 09, 2026
Cloud Security Services – Provider Compendium 2026
Cloud security has evolved from a compliance-led function into a strategic business enabler that supports enterprise modernization, resilience, and innovation. As organizations scale cloud programs to support digital agility, AI adoption, and hybrid work models, they… -
Blog Feb. 05, 2026
The agentic enterprise: How autonomous agents will reshape growth services
Amid growing industry buzz, agentic Artificial Intelligence (AI) is beginning to move beyond whiteboard concepts into early pilots across sales, marketing, and revenue teams. As early proof-of-concept initiatives gain traction, enterprises are increasingly viewing agentic AI not merely as a… -
Thematic Report Feb. 04, 2026
The Hunger Games of Influence: Scaling Trust, Performance, and Governance
Influencer marketing is shifting from campaign-based experimentation to a mature, enterprise-integrated function. The rise of creator-led commerce, growing demand for authenticity, and increasing regulatory scrutiny are accelerating this transition. Enterprises are investing in micro and nano… -
Provider Compendium Dec. 31, 2025
Adobe Services – Provider Compendium 2025
The Adobe services market is evolving rapidly, driven by the increasing adoption of generative AI and growing demand for scalable, efficient content operations. Enterprises are prioritizing the integration of AI into creative workflows, the convergence of… -
Provider Compendium Dec. 30, 2025
Quality Engineering (QE) Services – Provider Compendium 2025
Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,… -
Blog Dec. 29, 2025
Marketing’s next operating model: Six shifts that will define the AI-driven enterprises
The Marketing and Interactive Experience (M&IX) function is undergoing a strategic shift. Over the past decade, the industry has oscillated between waves of digital transformation, channel fragmentation, and most recently, the explosive rise of generative AI and agentic Artificial Intelligence (AI). Leading enterprises have started moving decisively beyond edge level experimentation and toward rearchitecting how they design experiences, deploy technology, generate content, and… -
Blog Dec. 23, 2025
Salesforce to acquire Qualified: Agentic AI redefines the front-end of sales execution
Salesforce has signed a definitive agreement to acquire Qualified, positioning the move as an acceleration of agentic capabilities within its Agentforce portfolio. The announcement reinforces Salesforce’s push toward agentic-led go-to-market execution, extending autonomous engagement from service and sales support into early-stage pipeline qualification and acceleration… -
PEAK Matrix® Dec. 16, 2025
Cloud Security Services PEAK Matrix® Assessment 2025
Rising hybrid and multi-cloud adoption, API and machine-identity volumes, and the proliferation of cloud-native architectures have elevated cloud security from an operational necessity to a board-level priority. Beyond traditional configuration management, enterprises must now secure containers,… -
Provider Compendium Dec. 15, 2025
Carbon Accounting Platforms – Provider Compendium 2025
Enterprises are facing unprecedented pressure to produce accurate, consistent, and audit-ready emissions data as the climate reporting landscape becomes more complex and stakeholder expectations rise. Carbon accounting platforms have quickly become core digital infrastructure, helping organizations… -
Viewpoint Dec. 12, 2025
From Reporting to Action: Systems of Execution (SoE) in Sustainability
Sustainability has shifted from a disclosure exercise to a test of operational credibility, yet most organizations remain stuck in a report and review loop. Data sits in ESG platforms and spreadsheets, while decisions and interventions rely… -
State of the Market Dec. 10, 2025
Adapting to Agentic Autonomy: Marketing Services State of the Market 2025
Agentic AI is transforming marketing, enabling workflows that are swift, smart, streamlined, and scalable. This evolution moves marketing beyond static automation toward dynamic orchestration, where AI agents collaborate with human teams to deliver outcomes faster, with… -
Market Insights™ Dec. 10, 2025
Key Features of a Retail Media Network
-
Market Insights™ Dec. 10, 2025
Key Trends Governing the Retail Media Ecosystem
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