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  • NEW
    Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in SX. The harder question is whether…
  • Viewpoint
    May 13, 2026

    Private markets are under pressure to move faster and show stronger evidence of performance and control. Deal sourcing and screening now span thousands of fragmented sources. Limited Partners (LPs) want continuous, verifiable visibility into fund and…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Provider Compendium
    Feb. 09, 2026

    The banking industry is entering a new phase of technology transformation, marked by focused execution, legacy systems modernization, and heightened regulatory expectations. As banks move beyond early digital initiatives, they are prioritizing operational resilience, simplification, and…
  • LinkedIn Live
    Jan. 03, 2026

    Everest Group Engage was heading to London in 2026, bringing senior GBS, sourcing, vendor management, and shared services leaders together with analysts and industry experts. Deborah Kops, Principal of Sourcing Change and Conference Chair for Engage…
  • PEAK Matrix®
    Dec. 11, 2025

    The banking IT services market is structurally resetting. The old model, under which banks relied on labor arbitrage, large offshore teams, and periodic technology upgrades, no longer delivers. Higher delivery costs, tariff uncertainties, wage pressures, and…
  • Market Insights™
    Nov. 05, 2025

  • Webinar Deck
    Oct. 14, 2025

    GBS leaders face rising cost pressures and rapidly evolving business environments, requiring them to deliver greater strategic value at speed. Skills drive individual performance and capabilities enable outcomes, but it is mindsets – the shared beliefs…
  • Briefings
    Oct. 01, 2025

    In a business environment defined by disruption, success isn’t just about resilience, it’s about connected design, planning, and execution. Enterprises that thrive don’t operate in silos; they rethink strategies and action plans to drive growth, agility,…
  • Provider Compendium
    Sep. 29, 2025

    The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,…
  • Thematic Report
    Sep. 23, 2025

    Wealth management is undergoing a significant a major transformation, driven by demographic changes, digital adoption, and increasing demand for customized financial services. AI is playing a central role in this shift, enabling firms to personalize offerings,…
  • State of the Market
    Sep. 18, 2025

    Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in…
  • Event
    Aug. 28, 2025

    GBS leaders face rising cost pressures and rapidly evolving business environments, requiring them to deliver greater strategic value at speed. Skills drive individual performance and capabilities enable outcomes, but it is mindsets – the shared beliefs…
  • Aug. 27, 2025

    Welcome to the quietly colossal influence of the Chief Human Resources Officer.
  • Aug. 26, 2025

    Alternative assets are outgrowing the “alternative” label Alternative assets are rapidly shedding their niche status. Assets under management in alternatives will grow to US$30 trillion by 2030, according to the Chartered Alternative Investment Analyst (CAIA) Association, reflecting…
  • PEAK Matrix®
    July 31, 2025

    The global capital markets operations landscape is rapidly advancing as institutions seek to serve a fast-growing pool of wealth, pension, and alternative asset investors while maintaining margin pressure and heightened regulatory scrutiny. Demand from asset and…
  • State of the Market
    July 15, 2025

    Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security…
  • July 11, 2025

    Ever watched a Michelin-starred chef prepare for a seating? Pots and pans are gleaming, the mise en place is perfection, the sous-chefs are standing at the ready. But none of it matters until the first order…
  • State of the Market
    June 25, 2025

    The alternative assets industry is significantly transforming as enterprises face mounting pressures from exponential Assets Under Management (AUM) growth, heightened regulatory scrutiny, and increasing operational complexities. With global alternatives on track to surpass US$30 trillion in…

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