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Showing 29 results
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Location Spotlight
    Sep. 08, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • June 30, 2025

    Source Geographies
  • June 30, 2025

    Global Services
  • Webinar Deck
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…
  • Event
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…
  • Executive Briefs
    June 06, 2025

    Over the past several years, South Africa has emerged as a key hub for global service delivery, attracting organizations in search of competitive and future-ready locations. The country offers a large pool of fluent, neutral-accent English…
  • Blog
    June 02, 2025

    Japan’s global services market is undergoing a quiet transformation. Known for its leadership in high-tech manufacturing and research, the country is now seeing a shift in how organizations are evaluating service delivery, both in terms of…
  • Location Spotlight
    May 30, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • May 22, 2025

    Global Services Talent View the full report
  • May 22, 2025

    Delivery Market Trends View the full report
  • Blog
    May 20, 2025

    A growing trend in the Polish global services landscape is the shift towards contract employment (Business-to-Business (B2B) contracts), particularly among professionals with over five years of experience. This shift is gradually changing the hiring dynamics in…
  • Thematic Report
    May 02, 2025

    Japan’s technology and Engineering and Research and Development (ER&D) services market has witnessed steady growth, driven by robust global and domestic demand alongside strong government support, especially in the IT sector. The country’s stable, innovation-friendly business…
  • Viewpoint
    March 19, 2025

    Location selection has long been a vital business decision, but changing global forces are reshaping its strategic importance. Rising uncertainty, geopolitical shifts, and evolving workforce dynamics demand a more structured, forward-looking approach. Enterprises and service providers…
  • Event
    March 17, 2025

    Join Everest Group’s Practice Director Vipin Alexander and Senior Analyst Gunjan Mundra, along with fellow industry experts, as they explore key strategic pillars, celebrate industry milestones, and shape the future of South Africa’s GBS and BPO…
  • Location Spotlight
    Dec. 18, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Blog
    Oct. 07, 2024

    Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Event
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • Webinar Deck
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • PEAK Matrix®
    Sep. 17, 2024

    As Global In-house Centers (GICs) gain prominence worldwide, enterprises are increasingly leveraging providers to optimize their in-house delivery capabilities. This focus has become even more critical in today’s challenging economic environment, where enterprises face significant pressures…

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