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  • Tech Launch Perspective
    May 18, 2026

    The Data and Analytics (D&A) market continues to evolve rapidly as enterprises modernize fragmented data estates, improve governance, and prepare their data foundations for AI and agentic workloads. Organizations are prioritizing unified, interoperable, and real-time data…
  • Blog
    May 05, 2026

    For decades, enterprise software has centered on systems of record, platforms designed to manage critical business data, ensure accuracy, and maintain compliance. These systems have formed the backbone of enterprise operations, enabling reliability and control across…
  • State of the Market
    April 09, 2026

    Enterprises are increasingly moving beyond fragmented automation deployments toward unified platforms that enable enterprise-wide transformation. Intelligent Process Automation Platforms (IPAP) integrate rules-based automation, AI-driven technologies such as IDP, generative AI, and agentic AI, along with orchestration…
  • Tech Provider Spotlight
    March 09, 2026

    Enterprises are reassessing traditional process automation approaches as business processes become increasingly non-linear and data-intensive. While deterministic, rule-based process orchestration platforms have delivered measurable gains in efficiency and standardization, they remain constrained in environments characterized by…
  • Innovation Watch
    Feb. 02, 2026

    AI-powered decision intelligence marks a pivotal shift in enterprise architecture, moving beyond traditional analytics and Business Intelligence (BI) tools toward systems that can simulate, optimize, and operationalize decisions in near real time. These solutions enable enterprises…
  • Provider Compendium
    Jan. 08, 2026

    Process orchestration solutions are becoming central to enterprise automation and digital operations strategies. These products support the design and execution of long-running, multi-actor workflows and integrate human and digital workers with enterprise systems. As organizations increasingly…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 12, 2025

    As enterprises navigate macroeconomic uncertainties, rapid technological advances, and growing business agility demands, the need for a unified backbone to connect end-to-end processes has never been greater. Process orchestration fundamentally enables this shift, helping organizations manage…
  • State of the Market
    Nov. 11, 2025

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • Provider Compendium
    Oct. 15, 2025

    Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually…
  • State of the Market
    Sep. 22, 2025

    Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process…
  • LinkedIn Live
    Sep. 03, 2025

    AI’s momentum in the enterprise had started to slow. While early pilots showed promise, most organizations continued to struggle with scaling AI across fragmented operations. As enterprise operations grew more complex, leaders faced mounting challenges in…
  • PEAK Matrix®
    Aug. 04, 2025

    The Digital Interaction Intelligence (DII) market is gaining momentum as enterprises seek granular insights into user behavior and task execution across desktop environments. DII solutions capture metadata, such as keystrokes and clicks, to create digital interaction…
  • Provider Compendium
    Aug. 01, 2025

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • July 03, 2025

    Agent Architectures
  • July 03, 2025

    AI Agents
  • June 27, 2025

    Process Orchestration Learn more about Service Optimization Technologies
  • June 20, 2025

    Why do protocols for AI agents matter now?The rise of Agentic AI marks a turning point in enterprise automation. Traditional automation technologies relied on predefined rules which worked well for static tasks, but struggled with ambiguity,…
  • PEAK Matrix®
    June 16, 2025

    A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.…
  • Viewpoint
    June 04, 2025

    Organizations must remain agile and efficient amid changing customer expectations, technology advances, and workforce dynamics. To gain a competitive edge, they are accelerating digital transformation initiatives by adopting digital enablers and automation. However, many continue to…

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