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Showing 29 results
  • Provider Snapshot
    Dec. 26, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Provider Snapshot
    Dec. 10, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Provider Snapshot
    Sep. 23, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Video
    Aug. 20, 2024

    In this video, Everest Group’s sustainability and impact sourcing experts discuss how the expansion of access to higher education in India has become a priority with successes in rural locations. Unfortunately, the same is not the…
  • July 24, 2024

    Automation has evolved from basic tasks to advanced Intelligent Automation (IA), significantly modifying enterprise operations. As enterprises aim to scale their automation capabilities, adopting a Unified Intelligent Automation Platform (UIAP) is vital. Enterprises can use gen…
  • Factbook & Primer
    July 24, 2024

    The global services market is evolving rapidly, which is reflected in its shift in priorities from cost arbitrage to automation. To meet the market’s needs, third-party providers are refining their growth strategies, while enterprises are exploring…
  • Provider Snapshot
    July 08, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Blog
    May 14, 2024

    Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to a NextWealth center in rural India.Stepping out of our vehicle after a six–hour trip from our office in Bengaluru, Karnataka,…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    Jan. 18, 2024

    Despite generative AI’s decades-long exploration into generating new content, some industry leaders express optimism, while others still navigate the uncharted waters of its potential and grapple with ethical complexities. As enterprises adopt generative AI in innovative…
  • Provider Snapshot
    Dec. 21, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Factbook & Primer
    Dec. 11, 2023

    The global services market is evolving rapidly, which is reflected in the shift in priorities from cost arbitrage to automation. To address this transformation, third-party providers are continually assessing their market position and refining their growth…
  • Provider Snapshot
    Dec. 01, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Provider Snapshot
    Oct. 10, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Blog
    Sep. 27, 2023

    In the biggest technology transaction of the year so far, Cisco agreed on September 21 to buy cybersecurity firm Splunk for a staggering US$28 billion. With the potential to help organizations integrate their IT operations across…
  • State of the Market
    Sep. 20, 2023

    Enterprises are recognizing the significance of application automation not only to enhance their technology stack but also to stay competitive in today’s market. As these enterprises become technologically mature, they are discovering that application automation can…
  • Provider Snapshot
    Sep. 08, 2023

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • Provider Compendium
    Aug. 18, 2023

    In today’s market, enterprises are facing intense competition, making it even more challenging to stand out. To enhance their technology stack and maintain competitiveness in the modern business environment, many organizations are investing in application automation.…

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