• LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Viewpoint
    Feb. 23, 2021

    As cloud adoption becomes mainstream, enterprises are moving from realizing mere efficiency gains to overall business transformation benefits. Enterprises realize that a “cookie-cutter” approach to cloud will diminish returns on their technology-related investments. Most enterprises believe…
  • Blog
    Jan. 12, 2021

    The rapid pace of digitalization has increased enterprise exposure to a diverse and evolved range of cyberattacks. However, many enterprises make security an afterthought rather than a part of their digital transformation journey. While they’ve always…
  • Blog
    Dec. 16, 2020

    Increasingly costly data breaches in recent years have shown the importance of data protection and privacy in the age of the data economy. While organizations have accelerated their pace in adapting to the increased levels of…
  • Viewpoint
    Oct. 13, 2020

    IBM caused a stir in the market when it announced its plan to spin off the managed infrastructure services business of its Global Technology Services (GTS) division. The move is in line with new CEO Arvind…
  • Blog
    Sep. 17, 2020

    In an age of pervasive cyberthreats and attacks, enterprises increasingly realize that ensuring trust and privacy is vital in the customer journey. In fact, CXOs now view cyber risks as business risks that can prevent them…
  • State of the Market
    Aug. 17, 2020

    Accelerated adoption of digital technologies, exponential rise in digital touch points, consumerization of IT, and convergence of IT-OT environments have made traditional enterprise security strategies obsolete. Enterprise shift toward a programmable, lean hybrid infrastructure – driven…
  • Provider Compendium
    June 30, 2020

    Traditional enterprise security strategies have become obsolete due to the accelerated adoption of digital technologies, exponential rise in digital touchpoints, consumerization of IT, and convergence of IT-OT environments. Enterprises’ shift toward a programmable lean hybrid infrastructure,…
  • PEAK Matrix®
    June 05, 2020

    Traditional enterprise security strategies have become obsolete due to the accelerated adoption of digital technologies, exponential rise in digital touchpoints, consumerization of IT, and convergence of IT-OT environments. Enterprises’ shift toward a programmable lean hybrid infrastructure,…
  • Blog
    Feb. 24, 2020

    Between 2018 and 2019, the US healthcare industry experienced a five-fold increase in patient data breaches, with hacking accounting for more than 88 percent of them. More than half of the targeted entities were healthcare providers,…
  • PEAK Matrix®
    Dec. 13, 2019

    Healthcare challenges, such as changing business and care delivery models to support patient-centricity and consumerism, growing competition from both within and outside the industry, and increasing regulatory pressures, are leading to increased investments in data and…
  • PEAK Matrix®
    Dec. 11, 2019

    Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
  • Viewpoint
    Dec. 02, 2019

    The retail industry is grappling with widespread disruption. To remain relevant, retailers need to create business value – realized through seamless customer experience, significant operational efficiency, and improved workforce productivity. To achieve these outcomes and create…
  • Blog
    Sep. 10, 2019

    In today’s digital world, enterprise success is all about speed, agility, and flexibility in order to adapt to market and competitor dynamics. It is no surprise that 62% of enterprises view IT services agility and flexibility…
  • Blog
    Sep. 10, 2019

    In a previous blog post, we explored the evolution of enterprise IT infrastructures from a cost-center positioning to one that enables digital transformation through a concept known as aware automation  — a combination of intelligent automation and…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • PEAK Matrix®
    June 28, 2019

    The rapid pace at which insurers are modernizing their applications estate and the need for it to be agile and modular for meeting the evolving industry/customer dynamics has spurred insurers to build a contextualized IT infrastructure…

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