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Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
Voice of the Customer July 29, 2025
Identity and Access Management (IAM) Technology: Voice of the Customer 2025
Enterprises face a surge in identities, human, machine, and application, across on-premises, multi-cloud, and edge environments. Against that backdrop, Identity and Access Management (IAM) technology has become the control plane for enforcing Zero-trust policies, ensuring compliance… -
Voice of the Customer June 26, 2025
Cyber Threat Detection and Response (CTDR): Voice of the Customer 2025
With rapid digitization expanding the attack surface, the rise in sophisticated and state-sponsored cyber threats, and intensifying regulatory scrutiny on breach monitoring and reporting, demand for comprehensive Cyber Threat Detection and Response (CTDR) solutions continues to… -
Viewpoint Jan. 06, 2020
The Future of Data
In recent years, technology has evolved exponentially to offer hitherto unimaginable opportunities. The accelerating pace of change makes innovation far more accessible and scalable. At the heart of this change lies data and information. Organizations have… -
State of the Market Oct. 31, 2019
Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital… -
PEAK Matrix® Dec. 06, 2018
IT Security Services PEAK Matrix™ Assessment and Market Trends: Enterprise Security Journeys and Snowflakes – Both Unique and Like No Other!
Increased exposure due to proliferation of touch points, consumerization of IT, and rapid adoption of digital technologies have superannuated the role of traditional IT security services. In addition, challenges such as increasing threat complexity, technology choices,… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
Thematic Report May 29, 2018
Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises
In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges… -
Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
Thematic Report Jan. 25, 2018
Top 30 IT Security Trailblazers: Rise of the “Digital” Security Paradigm
IT security is clearly amongst the top IT investment priorities for enterprises across industries. The proliferation of endpoints, rapid adoption of cloud, and increasingly stringent regulations are creating a strong demand for next-generation IT security services… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
PEAK Matrix® Aug. 25, 2017
IT Security Services – Market Trends and PEAK Matrix™ Assessment: “Security – The Biggest Digital Insecurity”
Security threats are increasing in complexity, size, and variety. The rapid digitalization has made the enterprise IT security landscape highly complex and challenging to handle, as CISOs look to guard their enterprise environments against burgeoning internal… -
Thematic Report July 14, 2017
India Takes the Pole Position in Talent Availability for Automotive Engineering Services
India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.… -
PEAK Matrix® May 31, 2017
IT Operations Automation – Market Update and PEAK Matrix™ Assessment for Products (Focus on ISVs)
In today’s digital age, where “applications are the business,” establishing agile, resilient, and cost-effective IT operations has become critical for enterprises. The need for “business-aligned” IT operations has translated into mainstream adoption of flexible, enterprise-grade IT… -
Thematic Report May 31, 2017
In Pursuit of Product Excellence: Quality Management in the Engineering Services Industry
Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a… -
Thematic Report May 31, 2017
Identifying the Right Partners for Quality Management in the Engineering Services Industry – Service Provider Landscape
Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,… -
PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
Thematic Report Feb. 23, 2017
Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”
Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and… -
Engineering Services and Research and Development (ER&D) industry is at the cusp of transformation, driven by the evolving customer demand and technology disruptions. Enterprises are increasingly focusing on developing ER&D products that can integrate into the…
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