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Voice of the Customer June 26, 2025
Cyber Threat Detection and Response (CTDR): Voice of the Customer 2025
With rapid digitization expanding the attack surface, the rise in sophisticated and state-sponsored cyber threats, and intensifying regulatory scrutiny on breach monitoring and reporting, demand for comprehensive Cyber Threat Detection and Response (CTDR) solutions continues to… -
State of the Market Oct. 31, 2019
Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital… -
In the current, fast-changing and highly-competitive business environment, the role played by CFOs and CPOs have undergone a significant transformation. Traditionally, CFOs and CPOs had significantly different responsibilities, mainly focusing on the technical aspects of their…
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Provider Compendium July 22, 2019
Procurement Outsourcing (PO) BPO – Service Provider Profile Compendium 2019
The Procurement Outsourcing (PO) Service Provider Profile Compendium 2019 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with… -
State of the Market July 12, 2019
Procurement Outsourcing (PO) Annual Report 2019: Evolving Imperatives for Procurement and What a Chief Procurement Officer (CPO) Should do to Remain Relevant
The global multi-process Procurement Outsourcing (PO) market is expected to witness a growth of 11-12% during 2018-2020, to reach US$3.6 billion in size by 2020. The growth is primarily driven by signing of a large number… -
PEAK Matrix® April 24, 2019
Procurement Outsourcing (PO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
The PO service provider landscape is changing rapidly, as providers look at enabling end-to-end transformation journeys for clients by adopting a partner-led approach. This is leading to a rapid rise of digital, along with a shift… -
Procurement, once considered a back-office function, has seen a lot of changes in the last couple of years, with enterprises centralizing and streamlining entire processes, adopting strategic and collaborative approaches with suppliers, and outsourcing to leverage…
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PEAK Matrix® Nov. 20, 2018
Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
Thematic Report May 29, 2018
Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises
In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges… -
The Procurement Outsourcing (PO) Service Provider Profile Compendium 2018 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with…
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The PO service provider landscape is changing rapidly as providers look at enabling end-to-end transformation journeys for clients by adopting a partner-led approach. This is leading to a rapid rise of digital along with a shift…
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Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
PEAK Matrix® Dec. 11, 2017
Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
The Procurement Outsourcing (PO) Service Provider Profile Compendium 2017 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with…
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Thematic Report July 14, 2017
India Takes the Pole Position in Talent Availability for Automotive Engineering Services
India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.… -
The global multi-process Procurement Outsourcing (PO) market registered a growth of 9% in 2016. Both organic and inorganic factors contributed to the overall growth. The market witnessed increasing instances of service provider switching. Buyers have become…
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The PO service provider landscape is transforming at a fast pace, as players evaluate several alternatives to build differentiated capabilities. Service providers are exploring the role of talent vs. technology to achieve the right balance required…
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