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Showing 26 results
  • Voice of the Partner
    Dec. 15, 2025

    Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive…
  • Viewpoint
    Feb. 23, 2024

    With the emergence of generative AI models, enterprises are increasingly investing in this technology. Organizations recognize generative AI’s transformative potential across various industries, particularly in Customer Experience Management (CXM). Generative AI’s ability to generate content, identify…
  • Viewpoint
    June 15, 2023

    Enterprises are recognizing the importance of a purpose-led organization that incorporates environmental and social goals within the fabric of its business strategy. Our definition of enterprise purpose encompasses not only environmental and social goals but also…
  • Thematic Report
    Aug. 12, 2022

    Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering…
  • Viewpoint
    July 01, 2022

    Following the pandemic, organizations are feeling the need for seamless workload and data connectivity through a mesh of public and private networks. There is an increased reliance on networks to create value within an enterprise and…
  • Viewpoint
    Nov. 26, 2021

    Digital transformation has established itself as a driving force in today’s economy, profoundly impacting people, processes, and technology innovation. In recent years, enterprises have undertaken numerous digital transformation initiatives to improve business models, drive operational efficiencies,…
  • State of the Market
    Oct. 31, 2019

    About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
  • State of the Market
    July 24, 2018

    About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
  • PEAK Matrix®
    July 19, 2018

    IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
  • Pinnacle Model®
    May 04, 2018

    With automotive manufacturers facing radical disruptions, electronics and beverage manufacturers battling with negative profit margins, and others facing stringent industry regulations, the manufacturing sector is under tremendous pressure, forcing them to reduce costs while simultaneously driving…
  • Pinnacle Model®
    March 22, 2018

    The growing dominance of e-commerce has shaken the traditional retail industry, and offline retailers are finding it difficult to compete with the e-commerce giants. Over 6,000 retail shops shut down in the United States in 2017,…
  • Thematic Report
    Feb. 22, 2018

    A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
  • State of the Market
    Nov. 27, 2017

    The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
  • Pinnacle Model®
    Nov. 01, 2017

    Implementing a digital strategy is no longer optional but a necessity to stay competitive in today’s rapidly evolving market. Enterprises must adopt a digital strategy, which includes making significant investments in new and advance technologies and…
  • PEAK Matrix®
    May 31, 2017

    In today’s digital age, where “applications are the business,” establishing agile, resilient, and cost-effective IT operations has become critical for enterprises. The need for “business-aligned” IT operations has translated into mainstream adoption of flexible, enterprise-grade IT…
  • PEAK Matrix®
    April 18, 2017

    In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
  • Viewpoint
    March 28, 2017

    Executive Summary While most enterprises are running digital initiatives at varying levels of scale and maturity, not all digital projects succeed. Everest Group research suggests that approximately 40% of global enterprises are currently facing significant roadblocks…
  • Thematic Report
    Feb. 23, 2017

    Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
  • State of the Market
    July 26, 2016

    Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software…
  • State of the Market
    March 30, 2016

    Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence…

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