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Voice of the Customer May 20, 2026
Voice of the Customer (VoC): Software Product Engineering Services
Software product engineering remains a major enterprise investment area, but buyers are reassessing provider relationships amid macroeconomic uncertainty, talent constraints, and growing demand for measurable business impact. Enterprises increasingly seek partners that can support AI-native development,… -
Market Insights™ May 19, 2026
Hungary - Key Sourcing Characteristics and Players
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Tech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
Location Spotlight May 18, 2026
Location Spotlight – Halifax (Nova Scotia, Canada)
Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market… -
State of the Market May 13, 2026
Software Product Engineering Services (SPES) – State of the Market 2026
Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the… -
Location Spotlight April 30, 2026
Location Spotlight – Riyadh, Saudi Arabia
Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market… -
The SpaceX-Cursor deal is not just a headline acquisition. It is a signal of how the next layer of the AI economy will be built, owned, and monetized. On April 21, 2026, SpaceX announced the right…
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Market Insights™ April 20, 2026
Location Spotlight San Antonio, Texas
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Roundtable April 16, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 2)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
Provider Compendium April 13, 2026
Software Product Engineering Services - Provider Compendium 2026
Software product engineering remains a key strategic priority for enterprises, even as macroeconomic pressures, talent shortages, and shifting sourcing strategies influence spending decisions. Growth is increasingly fueled by AI-first product development and platform-led modernization, with generative… -
AI and agentic AI mark a potential “Netflix” moment for the software industry, with sharp market reactions wiping billions from SaaS valuations. As traditional models come under pressure, a critical question emerges: is the SaaS model…
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Blog April 02, 2026
Application development platforms enter the AI-native era
For years, application development platforms have competed on familiar dimensions: speed of build, workflow orchestration, integration depth, deployment flexibility, and governance. Leading platforms such as Appian, Pega, and ServiceNow have built strong positions by enabling enterprises… -
Roundtable March 31, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 1)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
Location Spotlight March 18, 2026
Location Spotlight – San Antonio, Texas
Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market… -
Viewpoint March 11, 2026
Future of Work 2030
The next decade will redefine the future of work. Everest Group’s study of over 300 enterprises with annual revenues exceeding US$1 billion reveals strong strategic intent, but uneven execution. Network fragility remains widespread, AI pilots often… -
PEAK Matrix® March 09, 2026
Software Product Engineering Services PEAK Matrix® Assessment 2026 – Global and EMEA
Software product engineering continues to be a strategic investment priority for enterprises, even as macroeconomic pressures, talent constraints, and evolving sourcing strategies reshape spending patterns. Growth is increasingly driven by AI-native product development and platform-led modernization,… -
Blog March 09, 2026
Zoho Day 2026: re-architecting enterprise software for the AI era
Everest Group attended Zoho Day 2026 in Austin, Texas, at a pivotal moment for enterprise software. Across the industry, conversations increasingly centered on margin pressures, Artificial Intelligence (AI) disruptions, and growing architectural complexities. The tone of the event was notably pragmatic. Rather than positioning AI… -
Viewpoint March 09, 2026
Agentic AI 2026 - A Mid-market Playbook for Adoption and Scale
Enterprises are moving beyond copilots toward agentic AI as a practical operating model – one built to execute work, not just generate content. These systems can translate a business objective into sequenced tasks, use live context… -
Anthropic’s latest Artificial Intelligence (AI) launch has showed clear progress toward agentic behavior and bringing the vision of systems that don’t just assist humans, but increasingly act on their behalf, closer to reality. Although, within hours, US software stocks were sold off sharply and a familiar narrative resurfaced: AI is finally coming…
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For decades, Systems Integrators (SIs) have built their businesses around scale, of talent, delivery capacity, and execution rigor. This model aligned well with an enterprise environment where value creation was closely tied to human effort, predictable workflows, and linear…
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