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Peter Bendor-Samuel

Founder & CEO

Services Industry Needs A Balanced Global Operating Model | Blog

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As the labor arbitrage services model matured, the use of digital technologies and models five years ago had a significant impact on services delivered from third-party providers or offshore captives or GBS (Global Business Service) units. Adding the DevOps model into the mix had a profound effect. The result: we now need a new services model.

Read more in my blog on Forbes

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