As the labor arbitrage services model matured, the use of digital technologies and models five years ago had a significant impact on services delivered from third-party providers or offshore captives or GBS (Global Business Service) units. Adding the DevOps model into the mix had a profound effect. The result: we now need a new services model.
IT Supply Chain Attacks are Rising – What Steps Can You Take to Protect Your Interconnected Enterprise Systems
As enterprises have worked harder to protect their IT systems throughout COVID-19, [...]