The deadly virus, which is resetting consumer behaviour towards the usage and adoption of different services and pushing businesses to revise their growth strategies, might also challenge cab-booking businesses to address hygiene concerns on a war footing.
“Shared mobility services like cabs may get pushed out for six-nine months post-Covid as consumers will be hesitant to book rides. The number of trips may get curtailed. So there will be a challenge for these firms. However, the value proposition of shared mobility is very strong and it will continue as a seminal trend,” Yugal Joshi, Vice President at Texas-based consultancy Everest Group told Financial Express Online.