Explore Our Twelve Days of Insights | Findings from Our 2022 Key Issues Study
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Market Insights™
GBS Location Portfolio Concentration Risk | Market Insights™
April 7, 2020
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IT Leaders
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Service Providers
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Global Business Services / Shared Services Leaders
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Sourcing and Vendor Management Leaders
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Industries
Banking & Financial Services
Insurance
Healthcare Payers
Healthcare Providers
Life Sciences
Other Industries
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What We Offer
Custom Decision Support
Benchmarking
Locations
Market Assessments
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Pricing & Contracting
Provider Capabilities
Talent
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Memberships
For Enterprises
Outsourcing Excellence Membership
GBS / Shared Services Membership
IT & Digital Transformation Membership
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For Service Providers
For All Others
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Published Research
Our Approach
PEAK Matrix®: Best-in-Class Solutions, Top Locations, and Top Service Providers
Pinnacle Model®
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Consulting
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All Capabilities & Offerings
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Our Expertise
Business Process Services
Customer Experience Management
Finance & Accounting
Human Resources
Procurement & Supply Chain
Industry-Specific Processes
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Information Technology Services
Application Services
Cloud & Infrastructure
Digital Services
Industry-Specific Technology Services
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Engineering Services
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Sourcing Expertise
Outsourcing
GBS / Shared Services / GICs
Impact Sourcing
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Digital & Next Gen Expertise
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Talent & Locations Expertise
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Our Thinking
Automation & AI
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COVID-19
COVID-19 Resources
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COVID-19 Reports
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Market Insights™
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Events
Webinars and Virtual Roundtables
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About Us
What Makes Us Tick
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Partnerships & Affiliations
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In the News
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Careers
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Recent Reports
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