If you have the talent and locations right, successful service delivery will follow

How do you find the optimal intersection between people and place?
Home / Talent & Locations Expertise

Who, what, where? Those are the questions

Without the right talent model, business, IT, and engineering services cannot deliver value.

Our talent and locations expertise

Global workforce planning

Organizations must take a holistic view of their workforce – employees vs. contractors vs. third-parties, on-site vs. remote vs. offshore.

Reskill/upskill

There is no option but to at least partially meet demand for new skills by evolving the current workforce.

Skill availability and taxonomies

Aggregate numbers don't tell the full story; the problems can lurk within the specific skills, skill mixes, and models.

Location selection

Accessing skills through a new location requires alignment of the overall strategy, cost objectives, scale requirements, risk profile, and desired options to evolve the talent model in the future.

Talent and location portfolio

Complex service delivery models are a combination of many components. A strong portfolio provides options, complements, and redundancy at a cost and risk profile that meets future needs.

Productivity and Total Cost of Ownership (TCO)

Getting the most from your talent is a mix of driving productivity and configuring an efficient staffing and delivery model.

We are with you on your talent and location journey.

video | webinar

Top Concerns in Talent Management for Shared Services: Lessons to Future-proof Your Workforce

Changing expectations for how Global Business Centers deliver value and innovation, combined with the increasing adoption of intelligent automation technologies, are dramatically impacting the talent equation across shared services and outsourcing activities.

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CONTACT Rohitashwa

With you on the journey

Ways to engage with us

Data, insights, and benchmarks

For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.

Strategic workshops

For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.

Guided execution

For those who can design and drive their journey but need consistent support in advancing outcomes.

Dedicated consulting support

For those who may not have the expertise or resources to navigate portions of their journey.

Our latest thinking

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Global Locations Annual Report 2019: Demand for Next-gen Services Defining Locations Strategies

Total Talent Acquisition
market insights

Total Talent Acquisition

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report

Talent Readiness for Next-generation IT Services: Closing the Demand-Supply Gap

Let's Connect

Please let us know how we can help you on your journey.
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With you on the journey | Insights

Learn more about how our data, insights, and benchmarks can help you on your journey.
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With you on the journey | Workshops

Learn more about how our strategic workshops can help you on your journey.
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With you on the journey | Execution

Learn more about how our guided execution support can help you on your journey.
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With you on the journey | Consulting

Learn more about how our dedicated consulting support can help you on your journey.
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