Without the right talent model, business, IT, and engineering services cannot deliver value.
Organizations must take a holistic view of their workforce – employees vs. contractors vs. third-parties, on-site vs. remote vs. offshore.
There is no option but to at least partially meet demand for new skills by evolving the current workforce.
Aggregate numbers don't tell the full story; the problems can lurk within the specific skills, skill mixes, and models.
Accessing skills through a new location requires alignment of the overall strategy, cost objectives, scale requirements, risk profile, and desired options to evolve the talent model in the future.
Complex service delivery models are a combination of many components. A strong portfolio provides options, complements, and redundancy at a cost and risk profile that meets future needs.
Getting the most from your talent is a mix of driving productivity and configuring an efficient staffing and delivery model.
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Changing expectations for how Global Business Centers deliver value and innovation, combined with the increasing adoption of intelligent automation technologies, are dramatically impacting the talent equation across shared services and outsourcing activities.
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For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.
For those who can design and drive their journey but need consistent support in advancing outcomes.
For those who may not have the expertise or resources to navigate portions of their journey.
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