India’s Food Delivery Wars Are No Longer about Speed, but Quality | In the News

As apps like Zomato, Swiggy, and Uber Eats bring thousands of restaurants to patrons’ fingertips, this also brings to sharp relief the problem of subpar food, which in turn has prompted the aggregators to respond.

“People who are packaging aren’t skilled enough,” Yugal Joshi, vice-president of Texas-based consulting firm Everest Group, told Quartz. They are not aware that take-away parcels and food sent through delivery executives require different packaging, he added. “Moreover, the general quality of containers is poor as these food vendors are running on thin margins and don’t invest sufficiently.”

Read more in Quartz

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