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Events

Contingent Workforce Trends: The Evolution of Services Procurement | Webinar

October 24, 2024

Webinar

Market Insights™
Generative AI Deployment Trends in Customer Experience
CX / Customer Experience Outsourcing

Generative AI Deployment Trends in Customer Experience | Market Insights™

by Simran Agrawal and 3 others
Market Insights™
Gen AI Deployment’s Impact on CX
CX / Customer Experience Outsourcing

Gen AI Deployment’s Impact on CX | Market Insights™

by Simran Agrawal and 3 others
Market Insights™
Impact Sourcing in Africa
Location Strategy Outsourcing Talent

Impact Sourcing in Africa | Market Insights™

by Shivam Arora and 2 others
Market Insights™
Drivers of Global Service Delivery Growth in Africa
Location Strategy Outsourcing Talent

Drivers of Global Service Delivery Growth in Africa | Market Insights™

by Shivam Arora and 2 others
Market Insights™
Africa Global Services Market Overview
Location Strategy Outsourcing Talent

Africa Global Services Market Overview | Market Insights™

by Shivam Arora and 2 others
Blogs
Outsourcing

The Contractual Cornerstone of Generative AI’s Success in ITO and BPO Deals | Blog

by Prateek Gupta and 1 other
Blogs
Enterprise Software Agreements
Benchmarking Outsourcing Pricing

Five Key Steps Buyers Should Take to Optimize Services Contracts | Blog

by Shatakshi Pandey and 3 others
Market Insights™
CX / Customer Experience Outsourcing

Areas in Which Africa Is Ahead, at Par, and Behind India and the Philippines in CX | Market Insights™

by Sarvesh Shaw and 3 others
Market Insights™
Roadblocks that FAO Providers Should Help Enterprises to Overcome
Outsourcing

Roadblocks that FAO Providers Should Help Enterprises to Overcome | Market Insights™

by Dushyant Bhandari and 4 others