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Events

Unlock 2025: CX Opportunities You Can’t Ignore | LinkedIn Live

January 23, 2025

10:00 AM PT | 1:00 PM ET

LinkedIn Live

30 minutes

Market Insights™
Buyers’ Technology Priorities for CXM Services
CX / Customer Experience

Buyers’ Technology Priorities for CXM Services | Market Insights™

by David Rickard and 6 others
Market Insights™
Outsourced Digital CXM - Adoption Trends by Solution
CX / Customer Experience

Outsourced Digital CXM – Adoption Trends by Solution | Market Insights™

by David Rickard and 6 others
Market Insights™
Key Drivers of the Anticipated Work-at-Home-Agent Resurgence
CX / Customer Experience

Key Drivers of the Anticipated Work-at-Home-Agent Resurgence | Market Insights™

by Aishwarya Barjatya and 1 other
PEAK Matrix®
B2B Sales Services PEAK 2024
CX / Customer Experience

Sales Services PEAK Matrix® Assessment

by Sharang Sharma and 2 others
Blogs
CX / Customer Experience

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together | Blog

by Aishwarya Barjatya and 1 other
Events
5 Process Innovation Predictions for 2025 | Webinar

5 Process Innovation Predictions for 2025 | Webinar

December 18, 2024

10:30 AM PT | 1:30 PM ET

Webinar

Events
12-10-2024 - Mapping the Next - 1200x628 - GTP

Mapping the Next: Key Priorities for 2025 | Webinar

On-Demand Webinar

1 hour

Blogs
CX / Customer Experience

Beyond the Buzz: Is Your Contact Center Data Truly Gen AI-Ready with the Right Data Strategy? | Blog

by Mohit Kumar and 1 other
Blogs
Automation CX / Customer Experience Financial Services Industry Healthcare Industry Human Resources Services Insurance Industry Internet of Things IT Services Life Sciences Industry Talent

What is Everest Group Engage and the Pragmatic Edge? Announcing Everest Group Engage 2025 – London | Blog

by StaffWriter