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  • Provider Compendium
    Sep. 10, 2021

    The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and…
  • Accelerator
    May 17, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Cloud and Infrastructure…
  • PEAK Matrix®
    July 06, 2021

    The ecosystem of D&A players has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches. The pandemic has further emphasized the need for agile, data-driven decision-making and positioned…
  • State of the Market
    June 25, 2021

    Enterprise cloud consumption has experienced a dramatic shift, from a skeptical outlook toward public cloud to going all in on the public cloud, in recent years. More than 90% of enterprises already leverage one or more…
  • State of the Market
    July 23, 2021

    COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
  • Viewpoint
    June 15, 2021

    In the past, enterprises have treated networks as a critical, but not necessarily a value creating component of their IT infrastructure, due to the lack of direct correlation to business benefits. However, as enterprises accelerated their…
  • Thematic Report
    March 31, 2021

    Every year, the expiry of contracts brings a large proportion of the sourced services market back to the planning/negotiating table. Most of these deals have been originally procured via competitive processes involving Request for Proposals (RFPs),…
  • Provider Compendium
    July 22, 2019

    The Procurement Outsourcing (PO) Service Provider Profile Compendium 2019 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with…
  • Accelerator
    Sep. 11, 2020

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us The key goals of a procurement organization are to reduce costs, manage risks, and create business value. Category management is a…
  • State of the Market
    July 12, 2019

    The global multi-process Procurement Outsourcing (PO) market is expected to witness a growth of 11-12% during 2018-2020, to reach US$3.6 billion in size by 2020. The growth is primarily driven by signing of a large number…
  • Viewpoint
    March 25, 2019

    Organizations' spend on third-party services is huge and expected to grow in the coming years. As most organizations gradually realize the size of this spend and realize missed savings opportunity, they are trying to become more active…
  • Viewpoint
    Aug. 14, 2020

    As contingent workforce continues to go mainstream, it is becoming increasingly important to identify efficient means of procuring services through Statements of Work (SOW). Services procurement spend can take different shapes and forms, and often enterprises…
  • PEAK Matrix®
    April 24, 2019

    The PO service provider landscape is changing rapidly, as providers look at enabling end-to-end transformation journeys for clients by adopting a partner-led approach. This is leading to a rapid rise of digital, along with a shift…
  • Viewpoint
    Feb. 05, 2019

    Procurement, once considered a back-office function, has seen a lot of changes in the last couple of years, with enterprises centralizing and streamlining entire processes, adopting strategic and collaborative approaches with suppliers, and outsourcing to leverage…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • PEAK Matrix®
    Sep. 22, 2020

    Data and Analytics (D&A) capabilities across the value chain – ranging from storage, computation, and insight generation – have made a big leap forward in recent years. Digital native organizations are capitalizing on these technology advancements…
  • Provider Compendium
    Oct. 27, 2020

    The ecosystem of Data and Analytics (D&A) players has showcased the efficacy of evidence-based decision-making over traditional gut-based and thumb rule-based approaches. Consequently, the debate today has shifted to the RoI of D&A investments and scalability…
  • Thematic Report
    Oct. 12, 2020

    Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not…
  • Provider Compendium
    Nov. 13, 2020

    COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Thematic Report
    March 12, 2020

    Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals…

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