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  • PriceBook
    March 31, 2021

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • Accelerator
    Feb. 23, 2021

    Application services encompasses multiple services across the traditional application life cycle and DevOps, including application development (build), run, quality assurance, and modernization/transformation services. This category strategy template is ready to use, offering editable frameworks for internal…
  • State of the Market
    Oct. 23, 2020

    COVID-19 has had a significant impact on IT services globally, as seen in enterprise demand reductions, supply chain disruptions, challenges to business continuity, cybersecurity risks, and services continuity challenges. Application services has not been spared; however,…
  • State of the Market
    Jan. 29, 2021

    Organizations are leveraging cloud-native application development techniques to improve software development, with focus on development quality, deployment frequency, and quality of software releases, to better align with business objectives. Cloud-native principles have improved the experience of…
  • PEAK Matrix®
    Aug. 21, 2020

    Organizations are leveraging cloud-native application development techniques to improve software development and deployment cycles, deployment frequency, and the quality and relevance of software releases to enable better alignment with business objectives. These techniques have significantly supported…
  • Provider Compendium
    Sep. 30, 2020

    Organizations are leveraging cloud-native application development techniques to improve software development and deployment cycles, deployment frequency, and the quality and relevance of software releases to enable better alignment with business objectives. These techniques have supported both…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Thematic Report
    Oct. 12, 2020

    Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not…
  • Provider Compendium
    Nov. 13, 2020

    COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Thematic Report
    March 13, 2020

    Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals…
  • Thematic Report
    March 12, 2020

    Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals…
  • Thematic Report
    May 08, 2020

    As more and more organizations seek digital transformation, application or software development is experiencing a shift toward an increasingly agile and DevOps-oriented environment. The deployment and delivery pace is expected to accelerate, and organizations are likely…
  • State of the Market
    Feb. 19, 2020

    As enterprises are maturing digitally, they are becoming more focused in their spends to transform their technology landscape. Consequently, the objectives of such investments are becoming more aligned with businesses outcomes. Enterprises are demanding faster time-to-value,…
  • Viewpoint
    Nov. 29, 2019

    The increasing sophistication of enterprise digital journeys has led to a shift in organizations’ expectations from cloud. Enterprises are now focusing on achieving comprehensive business value, rather than cost efficiencies, through cloud adoption. Along with public…
  • State of the Market
    Oct. 31, 2019

    About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
  • PEAK Matrix®
    Dec. 11, 2019

    Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • Viewpoint
    May 03, 2019

    In this viewpoint, we explore shifting demand in the Application Management (AM) space. Despite its importance as a major enterprise spend area, AM is considered a commoditized service – in most cases, enterprises view it as…
  • State of the Market
    June 07, 2019

    As enterprises remain doubtful of what digital transformation and application modernization truly mean for their environment, their view of the application strategy remains skewed. As a result, their focus completely lies either in investing into new…
  • Accelerator
    March 18, 2019

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us As Agile and DevOps adoption rapidly grows in enterprises, sourcing executives face challenges as they try to understand…

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