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  • PEAK Matrix®
    Sep. 01, 2022

    Digital Adoption Platforms (DAPs) play a vital role in enabling digital transformation for organizations globally. The year 2021 was eventful for the DAP market, with enterprises looking for solutions to meet the demand for new technologies…
  • Provider Compendium
    Nov. 21, 2022

    Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization…
  • PEAK Matrix®
    Aug. 24, 2022

    Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting cost pressures, enterprise demand for D&A services is rising as enterprises realize that data-driven solutions focused on cost optimization and competitive advantage are…
  • Provider Compendium
    Oct. 14, 2022

    Digital Adoption Platform (DAP) – Technology Provider Profile Compendium 2023 is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Provider Landscape 2022 report. The compendium provides comprehensive…
  • Viewpoint
    July 01, 2022

    The number of enterprises undertaking digital transformation has surged in the aftermath of the pandemic. Organizations have been forced to rethink their strategic priorities and have realized that traditional or legacy business models pose an existential threat.…
  • State of the Market
    Jan. 28, 2022

    While COVID-19 temporarily impacted the overall services industry, it considerably pushed the needle for digital transformation. The pandemic accelerated enterprises’ focus on cloud, data, analytics, and AI investments to ensure business continuity and drive business outcomes.…
  • Viewpoint
    June 10, 2022

    With rapid advances in technology, organizations globally are feeling the urgency to upskill and reskill their workforce at scale. However, as they undertake this uphill task, organizations are realizing that their traditional learning systems are inadequate…
  • Pinnacle Model®
    Dec. 21, 2021

    The demand-supply gap for next-generation IT services skills has been a huge talking point for enterprises over the past few years. It is evident that the persistent skills shortage has only been exacerbated by an increasing…
  • Accelerator
    Nov. 23, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Data and Analytics…
  • State of the Market
    Nov. 12, 2021

    The learning services market is undergoing a significant transformation, which is expected to continue over the next few years, due to pandemic-induced challenges, a changing workforce, and the rapid pace of technology adoption. There is an…
  • State of the Market
    Dec. 08, 2021

    Since the onset of the pandemic, many companies have hopped on to the digital transformation bandwagon to address pandemic-related challenges and sustain their operations. This has further reinforced the role of Digital Adoption Platforms (DAPs) in…
  • Provider Compendium
    Oct. 04, 2021

    Learning Services – Service Provider Profile Compendium is a companion to Everest Group’s recent study, Learning Services PEAK Matrix® Assessment with Service Provider Landscape 2021, which assesses 21 major learning services providers. This report provides comprehensive…
  • PEAK Matrix®
    Aug. 31, 2021

    Digital Adoption Platforms (DAPs) play a pivotal role in enabling digital transformation for organizations globally. The year 2020 was eventful for the DAP market as enterprises faced unprecedented pressure to undergo rapid changes in the digital…
  • Provider Compendium
    Jan. 17, 2020

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20…
  • PEAK Matrix®
    June 30, 2021

    COVID-19 has shaken up traditional learning practices across organizations. There is now increased focus on digital learning and agile learning strategies among stakeholders to prepare employees for future challenges and disruptions. After an initial setback to…
  • State of the Market
    Jan. 10, 2020

    The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
  • Provider Compendium
    Sep. 10, 2021

    The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and…
  • PEAK Matrix®
    July 06, 2021

    The ecosystem of D&A players has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches. The pandemic has further emphasized the need for agile, data-driven decision-making and positioned…
  • PEAK Matrix®
    Dec. 17, 2019

    The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO…
  • Thematic Report
    Dec. 01, 2020

    The COVID-19 crisis has led to a marked shift in how work is carried out. As the coronavirus pandemic spread globally in early 2020 and governments ordered nationwide shutdowns, companies swiftly began to move their employees…

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