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  • PriceBook
    May 20, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • Provider Compendium
    Oct. 23, 2023

    In the upcoming years, the digital workplace is poised for a remarkable shift, marked by the third wave of value-centric transformation. During this phase, enterprises will embrace a fully digital future of work, prioritizing employee experience,…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • Thematic Report
    Aug. 04, 2022

    COVID-19 has highlighted that organizations need to rethink employee experience. Currently, enterprises are focused on monitoring and measuring digital employee experience, but, to do that, they need to factor in various attributes that directly and indirectly…
  • State of the Market
    May 31, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market recovered rapidly in 2021 and is expected to continue its strong growth trajectory in 2022 and the years ahead. However, the shift to Work…
  • PriceBook
    Oct. 25, 2021

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • State of the Market
    Dec. 09, 2021

    COVID-19 significantly impacted IT services globally, as it reduced enterprise demand, disrupted supply chains, posed business and service continuity challenges, threatened the financial viability of firms, and increased cybersecurity risks. In the aftermath of the pandemic,…
  • PEAK Matrix®
    Dec. 17, 2021

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…
  • Provider Compendium
    Jan. 26, 2022

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…
  • Webinar Deck
    May 25, 2021

    On May 25, Everest Group hosted a webinar titled, "New Strategies to Drive WFH Success." How well has your organization adapted to the work from home (WFH) model? Organizational agility was tested to the max last…
  • Thematic Report
    March 31, 2021

    Every year, the expiry of contracts brings a large proportion of the sourced services market back to the planning/negotiating table. Most of these deals have been originally procured via competitive processes involving Request for Proposals (RFPs),…
  • PriceBook
    March 31, 2021

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • Accelerator
    Dec. 21, 2020

    The digital workplace is a virtual version of the traditional workplace that provides personalized services and all the data and applications required by an employee on any device, so that he or she has the flexibility…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Provider Compendium
    Nov. 13, 2020

    COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Thematic Report
    March 12, 2020

    Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals…
  • PEAK Matrix®
    Aug. 21, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows…
  • Provider Compendium
    Sep. 25, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows…
  • Thematic Report
    Oct. 24, 2019

    Driving connected experiences at the digital workplace has become a top IT priority for enterprises, with the ever-increasing need to ensure seamless information sharing across people, devices, and functions to improve business performance and employee experience.…

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