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  • Thematic Report
    July 21, 2023

    In the face of growing macroeconomic tension and a cautious approach to IT spend, the banking industry continues to embrace cloud as a key enabler for growth and resilience amid fierce competition. The increasing emphasis on…
  • Viewpoint
    April 15, 2024

    Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the…
  • Provider Compendium
    Nov. 25, 2025

    Life sciences enterprises are accelerating their shift to modern digital platforms to meet evolving demands for agility, patient-centricity, and regulatory compliance. Traditional ERP and CRM systems are giving way to cloud-based platforms that enable intelligent, connected…
  • State of the Market
    July 24, 2023

    Amid the market disruptions that challenge the digital workplace landscape, workplace services continue to hold great allure. Enterprises acknowledge the value of workplace services as a catalyst for navigating these uncertain times. However, a revolution is…
  • PriceBook
    May 22, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • PEAK Matrix®
    Sep. 26, 2023

    In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. There is a cautious approach to adoption due to the current economic headwinds,…
  • PEAK Matrix®
    Oct. 20, 2023

    The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and…
  • Provider Compendium
    Sep. 20, 2024

    After a period of significant growth, the global services market has witnessed a slowdown due to prevalent macroeconomic challenges, however, the growth of the digital workplace market remains promising, driven by new enterprise investments focused on…
  • Provider Compendium
    Sep. 23, 2024

    The healthcare industry is significantly investing in cloud services for health data analytics, value-based care, population health, and interoperability. As healthcare enterprises embark on their next growth phase, they leverage industry cloud to future-proof their technology…
  • PEAK Matrix®
    July 25, 2023

    In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. As economic headwinds challenge organizations, they are strategically evaluating their cloud modernization investments…
  • Provider Compendium
    June 25, 2024

    The hybrid work model has become the new norm, fueling a surge in demand for seamless communication and collaboration services. As enterprises adapt to this evolving landscape, the Unified Communication and Collaboration (UCC) market transforms with…
  • Webinar Deck
    May 18, 2023

    Enterprises in the Asia Pacific (APAC) region are consuming cloud at a faster rate than in other geographies. But as the cloud adoption frenzy cools, enterprises will need to realign their cloud journeys to address the…
  • Provider Compendium
    Oct. 21, 2024

    Enterprises struggle to define, measure, realize, and refine value from their cloud investments, leading to increased dissatisfaction among cloud-consuming businesses. The gap between cloud promises and reality highlights fragmented cloud cost management and misaligned strategies. Consequently,…
  • Viewpoint
    Sep. 21, 2023

    Historically, the workplace was limited to a physical office space. However, it has significantly evolved over time and transcended traditional boundaries. The modern workplace encompasses a diverse range of tools, technologies, processes, and individuals. Despite organizations…
  • Provider Compendium
    Nov. 08, 2023

    In the continuously evolving cloud adoption landscape, enterprises are leveraging cloud services to enhance operational efficiency, foster business innovation, and accelerate organizational growth. Current economic headwinds have led to a more cautious approach to adoption, prompting…
  • PEAK Matrix®
    Sep. 12, 2023

    Enterprise demand for digital workplace services remains high despite the turbulent global macroeconomic conditions, increasing cost pressures, and Return on Investment (RoI) scrutiny. Recent technological advances and digital transformations have ushered in the third wave of…
  • State of the Market
    Dec. 22, 2022

    Enterprise cloud adoption has increased due to the benefits that the cloud offers around growth, experience, efficiency, and resilience. Enterprises in Europe are no longer considering the cloud to optimize costs, enable digitalization, and gain efficiencies,…
  • PriceBook
    Nov. 11, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PEAK Matrix®
    Sep. 12, 2023

    Rapid workplace changes are driving transformations, and the upcoming years will be significant for the digital workplace. It marks the third wave of value-centric transformation, with enterprises adopting a fully digital future of work and prioritizing…
  • Thematic Report
    March 20, 2023

    Over the past two decades, the digital workplace has undergone a fundamental shift, resulting in multiple waves of transformation that have impacted both the core pillars of this ecosystem: the enterprises and the providers. While providers…

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