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  • Provider Compendium
    May 16, 2024

    Intelligent automation serves as the cornerstone of modern enterprises, reshaping operational landscapes and driving efficiency at an unprecedented pace. To remain competitive and efficient in today’s fast-paced business environment, enterprises seek solutions that enhance productivity and…
  • Provider Compendium
    Jan. 04, 2023

    Everest Group’s Healthcare Customer Experience Management (CXM) Services in North America – Service Provider Compendium provides comprehensive and fact-based snapshots of 19 CXM service providers and includes insights on the healthcare CXM service provider landscape in…
  • PEAK Matrix®
    Nov. 22, 2022

    The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. The rising demand for customer engagement touchpoints…
  • PEAK Matrix®
    May 31, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to…
  • PEAK Matrix®
    Nov. 24, 2022

    Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Macro challenges such as…
  • PEAK Matrix®
    Dec. 20, 2022

    Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. To streamline procedures, realize cost efficiencies, and improve patient engagement and care management, healthcare enterprises…
  • PEAK Matrix®
    Nov. 22, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • PEAK Matrix®
    Feb. 07, 2023

    Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting financial pressures, demand for Advanced Analytics and Insights (AA&I) services is on the rise as enterprises recognize the importance of cost optimization and…
  • PEAK Matrix®
    Nov. 17, 2022

    Enterprises have been leveraging SAP for a decade to effectively manage and streamline their day-to-day core business operations. In recent years, SAP has expanded its predominantly on-premise enterprise products to the cloud and launched RISE with…
  • Provider Compendium
    March 15, 2023

    Enterprise adoption of technology and digitization has increased significantly since the pandemic, resulting in a drastic change in the landscape for both healthcare providers and patients. Healthcare enterprises have made digital adoption the cornerstone of their…
  • PEAK Matrix®
    April 11, 2023

    As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient. Organizations have realized that manual operations come with a range…
  • PEAK Matrix®
    Dec. 13, 2022

    Customer expectation for an Amazon-like experience is driving Property and Casualty (P&C) insurers to reevaluate their digital transformation strategies. However, workflow complexities due to multiple intermediaries and legacy systems are resulting in high turnaround time, information…
  • Provider Compendium
    Dec. 20, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • Provider Compendium
    Sep. 12, 2022

    Revenue Cycle Management (RCM) Operations –Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 31 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment.…
  • PEAK Matrix®
    Dec. 14, 2022

    Software, the largest spending segment in product engineering, continues to grow in relevance as platform-based business models take center stage for enterprises in both product- and services-centric verticals. This shift toward platforms is leading to the…
  • PEAK Matrix®
    Nov. 17, 2022

    Enterprises have been leveraging SAP for a decade to effectively manage and streamline their day-to-day core business operations. In recent years, SAP has expanded its predominantly on-premise enterprise products to the cloud and launched RISE with…
  • PEAK Matrix®
    Dec. 08, 2022

    Global macroeconomic conditions, evolving customer preferences, supply-chain disruptions, regulatory scrutiny, and transforming operating models are driving Banking and Financial Services (BFS) firms to build resilient, scalable, and flexible risk management and regulatory reporting IT and technology…
  • PEAK Matrix®
    Dec. 13, 2022

    The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. To address this challenge, providers have built expertise in Managed…
  • PEAK Matrix®
    Nov. 17, 2022

    In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Today, to stay ahead of the competition and maintain…
  • PEAK Matrix®
    Oct. 07, 2022

    Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its…

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