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  • Provider Compendium
    July 09, 2024

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…
  • PEAK Matrix®
    June 23, 2023

    The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial…
  • Provider Compendium
    Dec. 27, 2024

    Process orchestration enables businesses to design, manage, and monitor end-to-end processes. They act as central control hub for Intelligent Automation (IA) technologies while enabling workflow distribution between human and digital workforce. The rise of generative AI…
  • PEAK Matrix®
    Dec. 20, 2023

    The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness. This shift is largely driven by the widespread adoption of advanced…
  • PEAK Matrix®
    July 10, 2023

    The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and…
  • State of the Market
    Feb. 25, 2021

    The pandemic has brought with it multiple challenges for organizations as well as service providers. The economic crisis associated with the pandemic and the need to rapidly adapt to a new remote working environment has affected…
  • Provider Compendium
    Feb. 12, 2021

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
  • PEAK Matrix®
    July 12, 2023

    The payments landscape is changing rapidly. Today, consumers have more payment options than ever before. This is primarily due to the unprecedented rise of FinTechs, PayTechs, and neo-banks, which introduce faster, innovative, and convenient transaction methods…
  • PEAK Matrix®
    Aug. 08, 2023

    Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies. With…
  • Provider Compendium
    Sep. 05, 2023

    The Asset and Wealth Management (AWM) space is transforming in terms of democratization of services, transfer of generational wealth, and increased demand for hyper-personalized and digital-first services. There is a growing focus on product and experience…
  • Provider Compendium
    Nov. 03, 2023

    The payments landscape is changing rapidly. Today, consumers have more payment options than ever before. This is primarily due to the unprecedented rise of FinTechs, PayTechs, and neo-banks, which introduce faster, innovative, and convenient transaction methods…
  • PEAK Matrix®
    June 30, 2023

    The Asset and Wealth Management (AWM) industry is undergoing multiple shifts, including the democratization of services, emergence of new client segments, the great transfer of generational wealth, and higher demand for hyper-personalized and digital-first services. There…
  • PEAK Matrix®
    Jan. 19, 2021

    The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
  • Provider Compendium
    Nov. 25, 2024

    Cybersecurity services’ demand in North America has significantly grown, driven by rapid digital transformation, evolving cyber threats, and heightened regulatory scrutiny. The attack surface has expanded as businesses adopt cloud-based infrastructures and remote work models, making…
  • PEAK Matrix®
    June 05, 2023

    Process mining plays a crucial role in driving operational excellence and facilitating enterprises’ digital transformation initiatives by employing a data-driven approach to continuously discover, monitor, and optimize existing processes. The process mining market is gaining strong…
  • Provider Compendium
    July 06, 2023

    Process mining plays a vital role in driving operational excellence and facilitating enterprises’ digital transformation initiatives. By employing a data-driven approach, it enables continuous discovery, monitoring, and optimization of existing processes. The global process mining market…
  • PEAK Matrix®
    May 31, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to…
  • PEAK Matrix®
    Dec. 08, 2023

    Decentralized Clinical Trials (DCTs) are transforming the landscape of clinical research by harnessing digital technologies to facilitate remote patient participation. This patient-centric approach not only benefits participants but also ensures more inclusive and robust study results…
  • PEAK Matrix®
    Nov. 22, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…

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