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State of the Market
Oct. 31, 2019

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Titus M

Practice Director

Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure

About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
PEAK Matrix®
June 28, 2019

Aaditya Jain

Partner

Ronak Doshi

Partner

Kriti Gupta

Practice Director

Supratim Nandi

Practice Director

Sarweshwer Gupta

Senior Analyst

Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud

The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
Thematic Report
Jan. 31, 2019

Udit Singh

Vice President

Abhishek Mundra

Practice Director

Riya Munjal

Senior Information Specialist

Supriya Rajpal

Manager

Upcoming Contract Renewals - Cloud & Infrastructure Services 2019

Every year a large portion of the sourced services market comes back to the planning/negotiating table, as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals…
PEAK Matrix®
July 19, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
State of the Market
July 24, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Udit Singh

Vice President

AI Stands to Make IT Infrastructure Services “Invisible”

About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
Thematic Report
Feb. 22, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Upcoming Contract Renewals - Cloud & Infrastructure Services 2018

A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
State of the Market
Nov. 27, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!

The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
June 28, 2016

IT Outsourcing Handbook
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C1Q 2017

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Summary Findings and Latest Forecasts

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C1Q 2017 (January-March 2017)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C4Q 2016

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, equal to the same period in 2015. The…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C4Q 2016 (October – December 2016)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is equal to same period in 2015.…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Summary Findings and Latest Forecasts

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is at par for the same duration…
PEAK Matrix®
April 18, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
Thematic Report
Feb. 23, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”

Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
Thematic Report
Feb. 10, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C3Q 2016

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
Thematic Report
Feb. 10, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C3Q 2016 (July – September 2016)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
State of the Market
Jan. 14, 2016

Abhishek Singh

Partner

Jimit Arora

Chief Executive Officer

Nitish Mittal

Partner

IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition

Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
Thematic Report
Nov. 22, 2016

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C2Q 2016

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 4.1% year-over-year in the quarter ending June 2016, a 1.1 percentage point improvement over the same…

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