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Showing 101 results
  • PEAK Matrix®
    April 03, 2023

    In an era where enterprises recognize that hybrid and remote work will persist for years to come, a superior workplace Employee Experience (EX) is vital to ensure higher productivity, engagement, and satisfaction. This necessitates a constant…
  • PEAK Matrix®
    Dec. 19, 2022

    Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. Today, enterprises are readily adopting Workplace Communication and Collaboration (WCC) services…
  • PEAK Matrix®
    Sep. 06, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from…
  • PEAK Matrix®
    Sep. 06, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from…
  • Thematic Report
    Dec. 05, 2022

    COVID-19 disrupted not just the way we live but also the way we work. The pandemic has transformed the future of work, driving the need for sustainability at the workplace. Today, enterprises are focusing on implementing…
  • Provider Compendium
    Jan. 24, 2023

    Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. Today, enterprises are readily adopting Workplace Communication and Collaboration (WCC) services…
  • Thematic Report
    Oct. 07, 2022

    Until recently, enterprises were using archaic Field Service Management (FSM) systems that required manual upkeep by technicians and managers. With the emergence of next-generation FSM products, organizations are looking for automation-focused and data-/outcome-driven integrated solutions with…
  • Provider Compendium
    Oct. 23, 2023

    Despite turbulent global macroeconomic conditions, increasing cost pressures, and Return on Investment (RoI) scrutiny, there remains a high demand for digital workplace services. Recent technological advances and digital transformations have ushered in the third wave of…
  • Provider Compendium
    July 03, 2023

    In an era where enterprises acknowledge that hybrid and remote work will persist for years to come, a superior workplace Employee Experience (EX) is vital to ensure higher productivity, engagement, and satisfaction. This necessitates a constant…
  • State of the Market
    March 07, 2023

    In the past couple of years, there is a paradigm shift in the way work is conducted, and themes such as hybrid working, immersive collaboration, and employee well-being are being rapidly adopted. However, this shift has…
  • PriceBook
    May 20, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • Provider Compendium
    Oct. 23, 2023

    In the upcoming years, the digital workplace is poised for a remarkable shift, marked by the third wave of value-centric transformation. During this phase, enterprises will embrace a fully digital future of work, prioritizing employee experience,…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • Thematic Report
    Aug. 04, 2022

    COVID-19 has highlighted that organizations need to rethink employee experience. Currently, enterprises are focused on monitoring and measuring digital employee experience, but, to do that, they need to factor in various attributes that directly and indirectly…
  • State of the Market
    May 31, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market recovered rapidly in 2021 and is expected to continue its strong growth trajectory in 2022 and the years ahead. However, the shift to Work…
  • PriceBook
    Oct. 25, 2021

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • State of the Market
    Dec. 09, 2021

    COVID-19 significantly impacted IT services globally, as it reduced enterprise demand, disrupted supply chains, posed business and service continuity challenges, threatened the financial viability of firms, and increased cybersecurity risks. In the aftermath of the pandemic,…
  • PEAK Matrix®
    Dec. 17, 2021

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…
  • Provider Compendium
    Jan. 26, 2022

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…

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