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All Reports Events Blogs Videos

Showing 118 results

Paritosh Doshi Dev Das V Eric Simonson Ashray Kumar

Webinar Deck
Feb. 07, 2023

Eric Simonson

Managing Partner

Rita N. Soni

Principal Analyst

Webinar Deck: Sustainability in the New Year: Follow Through on Resolutions for People and the Planet

Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
LinkedIn Live
March 10, 2022

Deborah Kops

Executive Advisor

Eric Simonson

Managing Partner

Julian Herbert

Vice President

Barbara Hodge

Janusz Dziurzynski

How to Manage the Ukraine-Russia Impact on Service Delivery | LinkedIn Live

March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
Event
March 03, 2022

Anurag Srivastava

Eric Simonson

Managing Partner

Nitish Mittal

Partner

Sakshi Garg

Senior Vice President

Todd Hintze

The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer? | Virtual Roundtable

Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
Webinar Deck
June 29, 2021

Rohitashwa Aggarwal

Partner

Eric Simonson

Managing Partner

Webinar Deck: Creating a Skilling Strategy for the Future in Your GBS Organization

On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
Webinar Deck
Dec. 10, 2020

Eric Simonson

Managing Partner

Michel Janssen

Chief Research Officer

Jimit Arora

Chief Executive Officer

Webinar Deck: 2021 Outlook: Recalibrating for Resilience

On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
Viewpoint
June 26, 2020

Eric Simonson

Managing Partner

Raghav Agarwal

Practice Director

Prashray Kala

Partner

Workforce Productivity: The Next Frontier in Improving Organizational Efficiency

Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…
Webinar Deck
June 23, 2020

Eric Simonson

Managing Partner

Shirley Hung

Partner

Rohitashwa Aggarwal

Partner

Webinar Deck: Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy

On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy." The future is now for Work From Home (WFH). While WFH is not a new…
Thematic Report
May 28, 2020

Eric Simonson

Managing Partner

Shirley Hung

Partner

Practitioner Perspectives – Creating a High-Performance Culture by Design for a GBS Organization

Global Business Services (GBS) organizations typically span multiple locations and, accordingly, reflect the norms and experiences of different cultures and geographies. Due to the natural evolution of multi-location organizations, it is common that they develop somewhat…
Webinar Deck
May 19, 2020

Eric Simonson

Managing Partner

Parul Jain

Vice President

Webinar Deck: What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy

On May 19, Everest Group hosted a webinar titled, "What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy." To say that 2020 has been a turbulent year is an understatement. While the COVID-19 pandemic…
Webinar Deck
April 30, 2020

Eric Simonson

Managing Partner

Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets

On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related…
Viewpoint
March 20, 2020

Eric Simonson

Managing Partner

Parul Jain

Vice President

Navigating the Coronavirus Outbreak for Shared Services Organizations

As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…
Webinar Deck
Feb. 04, 2020

Eric Simonson

Managing Partner

Rohitashwa Aggarwal

Partner

Webinar Deck: Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce

On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the…
Webinar Deck
Dec. 05, 2019

Michel Janssen

Chief Research Officer

Eric Simonson

Managing Partner

Webinar Deck: 2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme

On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme." Despite positive conditions such as a historically high stock market, low unemployment, and…
Accelerator
Dec. 03, 2019

Eric Simonson

Managing Partner

Shirley Hung

Partner

Amy Fong

Partner

Sakshi Garg

Senior Vice President

Procurement and Vendor Management Organization Models

The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor…
Accelerator
Oct. 07, 2019

Eric Simonson

Managing Partner

Param Dhar

Senior Analyst

Assessing the Ability of GICs to Deploy a Utility-based Delivery Model

This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions…
April 25, 2019

Eric Simonson

Managing Partner

NASSCOM's 9th GCC Conclave 2019 — April 25-26 | Event

Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric…
Webinar Deck
Feb. 26, 2019

Michel Janssen

Chief Research Officer

Eric Simonson

Managing Partner

Webinar Deck: 2018 Year in Review & 5 Most Important Global Services Trends in 2019

On February 26, Everest Group hosted a 60-minute webinar titled, “The 5 Most Important Global Services Trends For 2019.” The global sourcing market seems to be increasingly dynamic these days, driven in no small part by…
Accelerator
Sep. 28, 2018

Eric Simonson

Managing Partner

Julian Herbert

Vice President

RFP Template and Evaluation Toolkit

RFP Template and Evaluation Toolkit is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us This RFP evaluation toolkit is designed to help sourcing and category managers prepare an…
June 06, 2018

Eric Simonson

Managing Partner

9th Annual ABSL Conference — June 6 - 8 | Event

Everest Group leaders will once again present at the 9th Annual ABSL conference held in Poland on June 6-8. Industry experts H. Karthik and Eric Simonson will participate in key sessions at the event. The theme…
Webinar Deck
Feb. 19, 2018

Peter Bendor-Samuel

Founder and Executive Chairman

Michel Janssen

Chief Research Officer

Eric Simonson

Managing Partner

Webinar Deck: Q1 2018 Market Vista™ Briefing: 2017 Year in Review & Predictions for 2018

Many of us want to put 2017 quickly behind us – but let’s not move forward too hastily. For the global services industry, the year brought positive changes that are worth reviewing. Most interestingly, as an…

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