Filters
Clear Filters
Reset all filters
No results found
Content Type
Accelerator
(3)
Blog
(7)
Category Strategy Templates
(2)
Discovery
(9)
Event
(3)
Executive Briefs
(1)
LinkedIn Live
(1)
Market Insights™
(2)
PEAK Matrix®
(27)
Press Release
(1)
Provider Compendium
(24)
Provider Recognition
(8)
State of the Market
(15)
Tech Launch Perspective
(7)
Tech Vendor Spotlight
(2)
Technology Application Deep Dive
(2)
Technology Awareness Deep Dive
(3)
Thematic Report
(29)
Viewpoint
(28)
Voice of the Customer
(1)
Webinar
(2)
Webinar Deck
(5)
No results found
Topics
AdTech
(15)
Advanced communications
(16)
Advanced compute
(16)
Advanced General Intelligence (AGI)
(8)
Advanced materials & coatings
(35)
Advanced Super Intelligence (ASI)
(2)
Africa
(77)
After-sales services
(6)
Agentic AI
(205)
AI ethics
(14)
AI infrastructure
(63)
AI platforms
(67)
AIOps
(20)
Alternative assets
(10)
Analytics
(137)
Annuities
(42)
Artificial intelligence (AI)
(371)
Asset management
(28)
Australia/New Zealand
(56)
Autonomous vehicles
(16)
Benchmarking
(37)
Benefits
(52)
Blockchain
(30)
BPaaS
(22)
Brand experience & research
(4)
Brexit
(3)
Build-Operate-Transfer (BOT)
(6)
Business case/ROI
(29)
Business continuity planning (BCP)/Disaster recovery (DR)
(11)
Business intelligence (BI)
(15)
Business outcomes
(14)
Business Process Outsourcing (BPO)
(124)
Captive divestiture
(1)
Carbon capture
(9)
Cards & payments
(75)
Category management
(30)
Centers of Excellence (COE)
(13)
Central & Eastern Europe
(198)
Central America & Caribbean
(34)
Change management
(19)
Chemistry
(24)
China
(27)
ClimateTech
(32)
Clinical & care management
(32)
Clinical services & R&D
(24)
Clinical trials
(49)
Cloud computing
(194)
Cloud security
(29)
Commercial banking
(63)
Confidential computing
(2)
Consumer Health
(14)
Consumer preferences & behaviors
(9)
Consumer protection
(2)
Consumer/retail banking
(21)
Contact center operations
(34)
Contact Center-as-a-Service (CCaaS)
(31)
Content moderation (CoMo)
(32)
Content supply chain
(15)
Contingent staffing
(113)
Contract lifecycle management
(2)
Contract renewals
(18)
Contract Research Organizations (CRO)
(7)
Contracting
(22)
Conversational AI
(46)
Cryptocurrency & digital assets
(15)
Culture
(1)
Custody & fund administration
(8)
Customer experience management (CXM)
(355)
Customer feedback & satisfaction (CSAT, NPS, CES)
(18)
Customer insights & analytics
(33)
Cyber risk
(8)
Cybersecurity
(107)
Data annotation
(5)
Data catalog
(4)
Data engineering
(40)
Data governance & quality
(24)
Data integration
(26)
Data management
(64)
Data modernization
(17)
Data observability
(12)
Data protection
(4)
Data science
(5)
Data security & privacy
(20)
Data visualization
(12)
Databases
(4)
Datacenter
(69)
DataOps
(5)
Deep learning
(6)
Demographics
(4)
Digital commerce platforms
(24)
Digital experience platforms
(68)
Digital twins/Industry 4.0
(29)
Drug artwork & packaging
(1)
Drug manufacturing
(7)
Drug supply chain
(5)
East Asia
(65)
Economy
(17)
Embedded systems
(3)
Employee engagement
(32)
Employer of Record (EOR)
(15)
End-user computing
(103)
Endpoint security management
(9)
Energy
(39)
Energy storage
(26)
Engineering
(98)
Engineering verification & validation/testing
(6)
Enterprise applications
(72)
Environmental technologies
(18)
Experience levels (XLAs)
(9)
Finance & accounting
(70)
Finance operations
(18)
Finance regulatory reporting & compliance
(6)
Financial compliance & controls
(6)
Financial Crime & Compliance (FCC)
(44)
Financial market infrastructure
(3)
Financial planning & analysis (FP&A)
(34)
Financial risk
(13)
Fine & specialty chemicals
(8)
Fintech
(28)
Food & nutrition
(12)
GDPR
(7)
Generative AI (GenAI)
(330)
Geopolitical risk
(15)
Gig/contractor
(9)
Global Business Services (GBS)
(325)
Global Capability Center (GCC)
(182)
Global Engineering Center (GEC)
(8)
Global Technology Center (GTC)
(13)
Governance model
(7)
Healthcare payment & revenue integrity
(12)
Healthcare provider network management
(2)
Healthcare risk & regulations
(8)
HRTech
(48)
Human Capital Management (HCM)
(18)
Human Resources (HR)
(110)
Hyperscaler
(43)
Identify & access management (IAM)
(14)
Imaging Tech
(7)
Immersive devices
(8)
Immigration
(2)
Impact sourcing
(40)
Independent Software Vendors (ISV)
(9)
India
(89)
Information & communication tech
(11)
Innovation
(45)
Insourcing
(12)
Insurance billing & payments
(2)
Insurance claims
(22)
Insurance distribution
(7)
Insurance intermediaries
(10)
Insurance policy servicing
(12)
Insurance Third-party Administrators (TPA)
(17)
Insurance underwriting
(13)
InsurTech
(28)
Intelligent Document Processing (IDP)
(35)
International trade
(5)
Internet of Things (IoT)
(26)
Investment banking
(8)
IT application development
(132)
IT application management & support (AMS)
(136)
IT applications
(92)
IT asset management
(5)
IT consulting
(39)
IT infrastructure
(54)
IT modernization
(42)
IT operations
(24)
IT quality engineering & testing
(31)
IT risk
(4)
IT service management (ITSM)
(23)
Joint Ventures (JV), Partnerships, and Alliances
(11)
Knowledge graph
(1)
Learning & development
(73)
Lending
(23)
Life insurance
(64)
Life sciences commercial
(48)
Logistics & delivery
(10)
London insurance market
(2)
Loyalty
(7)
Make/manufacture
(2)
Managed Services
(92)
Management reporting
(2)
Manufacturing engineering
(42)
Marketing
(86)
Marketing analytics
(10)
Marketing operations
(42)
MarTech
(29)
Master Data Management (MDM)
(6)
Medical devices/MedTech
(13)
Medical diagnostics
(3)
Medicare & Medicaid
(6)
Memory/data storage
(2)
Mergers & acquisitions (M&A) and divestitures
(74)
Metaverse
(22)
Microelectronics
(1)
Mid-market
(29)
Middle East
(82)
Mindsets
(5)
MLOps
(10)
Mortgages
(17)
Nearshore
(121)
Net Zero
(14)
Next-gen processors
(8)
North America
(207)
Offshore
(103)
Offshore Development Center (ODC)
(10)
Omnichannel support
(9)
Onshore
(37)
Operational risk audits & controls
(3)
Order management & fulfillment
(3)
Order-to-cash (O2C/OTC)
(47)
Outsourcing
(155)
Outsourcing Contract restructuring
(5)
Outsourcing contract termination
(1)
Outsourcing process
(9)
Outsourcing strategy
(23)
Pandemic
(9)
Patient & member experience
(21)
Patient access
(3)
Patient recruitment
(2)
Payer claims & administration
(4)
Payroll
(83)
Performance management
(16)
Pharmaceuticals/biopharma
(30)
Pharmacovigilance
(21)
Pharmacy Benefits Manager (PBM)
(4)
Photonics
(10)
Political systems
(3)
Polymers & composites
(6)
Pricing
(168)
Private capital/PE
(9)
Process automation platforms
(254)
Process intelligence
(45)
Process orchestration
(26)
Procure-to-pay (P2P/PTP)
(41)
Procurement
(105)
Procurement operations
(8)
ProcureTech
(19)
Product engineering
(26)
Property & casualty insurance
(109)
Provider portfolio
(19)
Quality & regulatory affairs (QRA)
(6)
Quantum computing
(27)
Quantum cybersecurity
(9)
Quantum sensing
(2)
Real-world evidence/data (RWE/RWD)
(8)
Record-to-report (R2R/RTR)
(46)
Recruiting
(93)
Reinsurance
(1)
Requisition to PO
(2)
Reskilling
(10)
Responsible AI
(13)
Retirements & pensions
(50)
Revenue Cycle Management (RCM)
(38)
RFP/RFI
(5)
Risk management
(34)
SalesTech
(7)
Self-service & chatbots
(11)
Semiconductor engineering
(19)
Sensors & instrumentation
(18)
Service Integration and Management (SIAM)
(17)
Service Levels
(7)
Shared services
(51)
Skills
(59)
Small & medium-sized businesses (SMB)
(4)
Smart materials
(18)
Software product engineering (SPE)
(62)
Software-defined vehicles
(15)
Source to Contract (S2C)
(38)
Source to Pay (S2P)
(42)
South America
(90)
Southeast Asia
(122)
Specialists
(66)
Spend management & analytics
(7)
Staff augmentation
(5)
Stakeholder management
(27)
Start-ups
(33)
Strategic partner
(7)
Strategic sourcing
(56)
Supplier diversity
(4)
Supplier governance
(2)
Supplier innovation
(3)
Supplier Performance Management (SPM)
(8)
Supplier Relationship Management (SRM)
(15)
Supplier risk management
(10)
Supply chain
(61)
Supply chain planning
(6)
Sustainability
(145)
Sustainable materials
(12)
Symbolic AI
(2)
Systems integration (SI)
(87)
Talent management
(168)
Target operating model (TOM)
(7)
Tax management
(3)
Technology architecture
(13)
Telecom networks
(61)
The Philippines
(23)
Third-party risk management (TPRM)
(7)
Trading & brokerage
(7)
Trans-humanistic health
(1)
Transformation
(110)
Transition of services
(1)
Treasury & cash management
(2)
Trust & safety
(57)
Ukraine-Russia
(10)
Vector databases
(1)
Vendor Management Office (VMO)
(15)
Waste-2-Energy
(7)
Wealth management
(36)
Western Europe
(200)
Work from Home (WFH)
(30)
Workforce planning
(64)
No results found
Companies & Technologies
No results found
No results found
Membership
Advanced SciTech
Agentic and Process Automation
Amazon Web Services (AWS)
Application Services
Artificial Intelligence (AI)
Asset and Wealth Management
Banking and Financial Services Intelligent Operations
Banking and Financial Services IT
Catalyst™
Clinical Development Technology
Cloud and Infrastructure Services
Contingent Staffing
Contingent Workforce Management
Contract Research Organization Services
Customer Experience Management
CX Excellence
CXM Technology
Cyber Threat Detection and Response
Cybersecurity
Data and Analytics
Digital Adoption Platforms (DAP)
Digital Services
Digital Workplace
Employee Experience Management (EXM) Platforms
Employer of Record (EOR)
Engineering Research and Development
Enterprise Platform Services
Everest Group Strategic Access | Consulting
Everest Group Strategic Access | Investor
Exponential Technologies
Finance and Accounting
Financial Crime and Compliance
Financial Services Technology (FinTech)
Forces & Foresight™
GBS and Shared Services
Google Cloud
Healthcare IT
Healthcare Payer Intelligent Operations
Healthcare Provider
Healthcare Provider Intelligent Operations
HealthTech
Human Resources
Insurance Intelligent Operations
Insurance IT
Insurance Technology (InsurTech)
Insurance Third-Party Administration (TPA) Services
Intelligent Document Processing (IDP)
Lending and Mortgages
Life Sciences Commercial
Life Sciences Intelligent Operations
Life Sciences IT
Locations Insider™
Market Vista™
Marketing and Interactive Experience
Microsoft Azure
Microsoft Business Application Services
Modern Application Development (MAD)
Multi-country Payroll
Network Services and 5G
Oracle Services
Outsourcing Excellence
Payment Integrity Solutions
Pricing Analytics as a Service
Process Intelligence
Process Orchestration
Procurement and Supply Chain
ProcureTech
Recruitment
Retail and CPG
Retirement Technologies
Rewards and Recognition
SAP Services
Software Product Engineering Services
Supply Chain Management (SCM) Services
Sustainability Technology and Services
Technology Skills and Talent
Trust and Safety
Value and Quality Assurance (VQA)
No results found
Contributors
No results found
No results found
-
Thematic Report March 31, 2022
Engineering Services Outsourcing Handbook
The Engineering Research & Development (ER&D) industry is increasingly using the global sourcing ecosystem to meet the increasing talent requirements across the dynamic skills landscape. Engineering service providers have gained significance due to this changing enterprise… -
State of the Market Dec. 16, 2025
5G Engineering Services State of the Market 2025
5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial… -
Thematic Report Nov. 19, 2025
The Global ER&D Services Shift – Evolution of Engineering and India’s Competitive Edge
The global Engineering Research and Development (ER&D) services industry is fundamentally transforming, driven by macroeconomic pressures, regulatory shifts, and rapid advances in AI, IoT, and digital manufacturing. Enterprises are responding by rebalancing their engineering investments toward… -
State of the Market Nov. 11, 2025
Digital Interaction Intelligence State of the Market 2025
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops… -
Provider Compendium Oct. 15, 2025
Digital Interaction Intelligence Products – Technology Provider Compendium 2025
Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually… -
State of the Market Sep. 22, 2025
Process Mining State of the Market 2025
Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process… -
Provider Compendium Aug. 01, 2025
Process Mining Technology Provider Compendium 2025
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The… -
The Middle East has evolved significantly over the past decade, with major strides in digital innovation, sustainability, and AI-infused projects. As nations seek to reduce their reliance on the oil and gas sector, they are actively…
-
State of the Market June 30, 2025
Semiconductor Engineering State of the Market 2025
The semiconductor industry remains the backbone of digital innovation, from AI and cloud computing to autonomous vehicles and next-generation mobility. After a volatile 2023, the industry rebounded selectively in 2024 with strong growth in high-performance computing,… -
PEAK Matrix® June 16, 2025
Process Mining Products PEAK Matrix® Assessment 2025
A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.… -
Viewpoint Jan. 10, 2025
Engineering R&D (ER&D) Outlook for 2025
In 2024, enterprises faced economic headwinds from recessionary pressures, inflation, high interest rates, and geopolitical tensions impacting supply chains. Despite these challenges, organizations showed resilience by focusing on cost control, value realization, and technology adoption to… -
The report explores the transformation of enterprises and providers in the construction sector, focusing on aligning with emerging technologies and addressing dynamic industry challenges. It segments the industry into three primary areas: residential and commercial development,…
-
ER&D enterprises are undergoing a significant shift in customer preferences due to growing environmental awareness, social opportunities, and government regulations, which is dramatically reshaping engineering priorities. Watch this webinar to hear our experts discuss the latest…
-
What is the Everest Group Engineering Services (ES) Top 50™? This report provides a clear and objective overview of the third-party services market and how ES providers compare to each other. It will assist enterprises in…
-
State of the Market Aug. 19, 2024
Process Mining State of the Market 2024
Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based… -
Provider Compendium July 09, 2024
Process Mining – Technology Provider Compendium 2024
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is… -
PEAK Matrix® June 04, 2024
Process Mining Products PEAK Matrix® Assessment 2024
Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one… -
Thematic Report Jan. 22, 2024
Engineering Services CXO Insights: Key Issues Report 2024
As we step into 2024, global macroeconomic stability is shrouded in great uncertainty. Ongoing macroeconomic events, trade wars, and an economic slowdown are impacting businesses worldwide, compelling them to approach business growth in the upcoming year… -
Viewpoint Jan. 10, 2024
Engineering Research and Development (ER&D) Outlook for 2024: Key Macroeconomic and Technological Trends Shaping the ER&D Industry
Recessionary concerns exerted a significant influence on enterprise decision-making in 2023, driven by factors such as depleting pandemic savings, high-interest rates, global demand slowdown, rising oil prices, and ongoing geopolitical uncertainties. Despite these challenges, enterprises displayed… -
State of the Market Sep. 29, 2023
Maximizing Business Value through User Interactions Data – Task Mining State of the Market 2023
Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
Items per page