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  • Provider Compendium
    Dec. 17, 2025

    Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled…
  • State of the Market
    Oct. 31, 2025

    Clinical and Care Management (CCM) is becoming a strategic priority for healthcare enterprises, driven by the need to improve outcomes, contain costs, and comply with intensifying regulatory demands. Once seen primarily as a cost-control function, CCM…
  • State of the Market
    Dec. 19, 2025

    Enterprises are reimagining Supply Chain Management (SCM) as geopolitical uncertainties, cost pressures, and talent shortages put pressure on operations. Supply chains are shifting from efficiency-driven functions to strategic enablers of resilience, agility, and growth. Rapid AI…
  • Thematic Report
    Nov. 13, 2025

    Staffing providers are structurally shifting as they increasingly embrace managed services to mitigate the inherent volatility of contingent staffing and reposition themselves as strategic partners. This move is reshaping how services are delivered, moving from headcount-based…
  • Thematic Report
    Dec. 08, 2025

    Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in…
  • PEAK Matrix®
    Aug. 08, 2025

    Global disruptions and fast-paced innovations continue to impact and reshape enterprise supply chains. In this evolving landscape, Supply Chain Management (SCM) BPS providers are central in establishing resilience and driving transformation in enterprises. These providers streamline…
  • State of the Market
    Dec. 24, 2025

    The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management…
  • Viewpoint
    July 07, 2025

    The global talent market is being reshaped by accelerated digital transformation, distributed workforces, and mounting enterprise expectations for recruitment partners to deliver not just hiring support but technology-led, advisory, and consulting solutions. As organizations grapple with…
  • PEAK Matrix®
    Oct. 08, 2025

    The UK contingent talent and strategic solutions market remained subdued amid persistent economic uncertainties and cautious business sentiment. Enterprises shortened requisition cycles and delayed hiring decisions, leading to softer demand across skill domains. However, technology-led and…
  • Thematic Report
    June 27, 2025

    Rapid technology advances, regulatory shifts, and economic volatility are reshaping the BFSI industry. Trends such as AI adoption, rising cybersecurity needs, and sustainability focus are transforming workforce demands, creating new roles, phasing out legacy skills, and…
  • PEAK Matrix®
    Dec. 03, 2025

    The payments Business Process Services (BPS) landscape is entering a transformative growth phase as enterprises reimagine payments as a strategic enabler rather than a cost center. The proliferation of real-time payment rails, cross-border flows, and digital…
  • Provider Compendium
    Sep. 30, 2025

    Everest Group’s Supply Chain Management (SCM) BPS – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 11 SCM service providers and includes insights into the global SCM service provider landscape. It offers detailed profiles of…
  • PEAK Matrix®
    July 24, 2025

    Financial institutions face growing compliance burdens and escalating financial crime threats, intensifying the need for efficient, tech-enabled Financial Crime and Compliance (FCC) operations. In response, providers are updating their capabilities through AI-powered tools, domain-centric solutions, and…
  • PEAK Matrix®
    July 21, 2025

    The US contingent talent and strategic solutions market slowed in 2024, as cost and margin pressures – driven by ongoing economic uncertainties – prompted enterprises to curb workforce spend and exercise greater caution in planning. Despite…
  • PEAK Matrix®
    Nov. 06, 2025

    Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
  • State of the Market
    July 18, 2025

    Application Management Services (AMS) is transforming significantly as enterprises demand more agility, efficiency, and business-aligned outcomes from their application environments. With rising customer expectations and growing pressure to optimize costs, enterprises are migrating from fragmented legacy…
  • Viewpoint
    Aug. 29, 2025

    In July 2025, the US Senate introduced the bipartisan Keep Call Centers in America Act of 2025 bill. Although still pending, the bill signals a potentially significant policy shift designed to limit the offshoring of US…
  • State of the Market
    Dec. 12, 2024

    The network services market is steadily growing due to the enterprise demand for secure, adaptable, and high-performance connectivity solutions. The rapid adoption of cloud computing, IoT, data-intensive applications, and AI workloads highlights how robust network infrastructure…
  • PEAK Matrix®
    July 24, 2025

    European enterprises are advancing their data and AI agendas amid increasing demands for digital transformation, regulatory compliance, and localized innovation. This evolution is due to the General Data Protection Regulation (GDPR), the European Union Artificial Intelligence…
  • PEAK Matrix®
    Sep. 12, 2024

    Contingent Workforce Management (CWM) providers are becoming increasingly essential as businesses seek effective strategies to oversee their contingent workers. Companies across diverse sectors and regions, including emerging mid-market segments, are turning to contingent labor to address…

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