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  • Mega Forces
    Nov. 07, 2025

    With increasing complexities and rapid transformation across industries, business leaders must become adept at anticipating long-term, disruptive shifts to navigate an uncertain future confidently. Our Mega Forces framework – comprising themes including business models and value…
  • Viewpoint
    May 01, 2023

    The COVID-19 outbreak compelled the life sciences industry to innovate and transform digitally. However, the current global macroeconomic and socio-political uncertainty, coupled with increasing research and development IT expenditure, have created immense pressure on the pharmaceutical…
  • Viewpoint
    July 10, 2018

    In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR) – officially EU 2016/679 – which came into effect May 25, 2018. GDPR replaces the existing data privacy regulation, the 1995…
  • Viewpoint
    July 09, 2018

    In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR, officially EU 2016/679) that came into effect in May 2018. The regulation replaces the 1995 EU Data Protection Directive (DPD) and…
  • Thematic Report
    Oct. 27, 2017

    Offshore, nearshore, and onshore locations play a critical role in delivery to the UK and Ireland. Over the last few years, demand from UK- and Ireland-based enterprises has increased significantly across IT, voice BPS, non-voice BPS,…
  • Viewpoint
    Sep. 26, 2017

    In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR, officially EU 2016/679), which will come into effect in May 2018. The regulation replaces the 1995 EU Data Protection Directive (DPD)…