All Reports Events Blogs Videos
Showing 52 results
  • Blog
    Oct. 24, 2024

    Given the cost pressures in most organizations, there are always questions about whether a particular outsourcing deal and vendor are generating the right value…  This is where third-party contract benchmarking plays a crucial role in ensuring…
  • Executive Briefs
    Jan. 30, 2024

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us A contract delineates the specific terms and conditions governing the services provided by a provider. Consequently, contracting holds significant…
  • Thematic Report
    April 16, 2024

    In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. Watch this webinar where our pricing analysts discussed how enterprises can drive more value in…
  • Blog
    Nov. 15, 2023

    Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these…
  • Thematic Report
    Jan. 30, 2024

    As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings. Over the past three years, businesses across the globe have struggled to stay within their budgets. In 2021…
  • Executive Briefs
    July 19, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us E-auctions are a powerful tool leveraged by the procurement function to drive cost pressures in competitive negotiations. Traditionally, e-auctions were…
  • PriceBook
    Nov. 28, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also use the analyst…
  • NEW
    Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • PriceBook
    Nov. 05, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also…
  • PriceBook
    Nov. 14, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals and Customer Experience Management (CXM) leaders can use to support a range of ongoing pricing and commercial discussions with providers, plus internal planning…
  • PEAK Matrix®
    Aug. 25, 2025

    Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,…
  • PEAK Matrix®
    Nov. 25, 2025

    Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize…
  • Provider Compendium
    Dec. 18, 2025

    Enterprises across industries are accelerating their data and AI initiatives but continue to face challenges such as fragmented data environments, limited access to skilled talent, and the need for advanced IP, platforms, and industry-specific solutions. Specialist…
  • Tech Launch Perspective
    July 22, 2025

    Google Cloud’s announcements at the RSA Conference (RSAC) 2025 advance its unified, intelligence‑centric cyber defense vision. Key updates fall into four strategic pillars: AI‑powered security operations – Gemini AI agents are embedded in the Security Operations…
  • Tech Launch Perspective
    July 22, 2025

    CrowdStrike used the RSA Conference (RSAC) 2025 to reinforce its unified, intelligence‑led cyber defense vision. The provider’s portfolio enhancements spanned four strategic pillars: Agentic AI for the Security Operations Centre (SOC) – Charlotte AI autonomously triages…
  • Tech Launch Perspective
    June 30, 2025

    In May 2025, Google Cloud expanded its sovereign cloud offerings to address increasing demands for data sovereignty and operational autonomy. It launched Google Cloud Air-Gapped, a fully isolated environment designed for sectors with stringent data security…
  • Tech Launch Perspective
    June 30, 2025

    In this report, we assess SentinelOne’s evolving cybersecurity portfolio, emphasizing the strategic innovations showcased at the RSA Conference (RSAC) 2025. SentinelOne introduced Purple AI Athena, an agentic AI that autonomously triages, investigates, and remediates security incidents. It…
  • Tech Launch Perspective
    June 30, 2025

    In April 2025, IBM unveiled the latest evolution of its mainframe portfolio with the introduction of IBM Z17, advancing its long-standing leadership in mainframes. IBM has long been a cornerstone in the evolution of enterprise computing,…
  • Provider Compendium
    Dec. 18, 2025

    Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these…

Items per page