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  • State of the Market
    Dec. 19, 2025

    The global Recruitment Process Outsourcing (RPO) market saw another year of decline in 2024 amid persistent macroeconomic volatility, delayed hiring decisions, and tighter budgets. Demand contraction across key economies resulted in reduced hiring volumes, cautious workforce…
  • Viewpoint
    March 11, 2025

    The global talent landscape is becoming increasingly complex due to rapid technology advances, evolving workforce expectations, and persistent skill shortages. The traditional Recruitment Process Outsourcing (RPO) model, which primarily focuses on transactional hiring support, is no…
  • Provider Compendium
    Sep. 26, 2025

    As Recruitment Process Outsourcing (RPO) is being adopted worldwide, there is an ever-increasing demand for regional expertise and consistent delivery across geographies. 2024 saw continued slowdown due to volatile market conditions, contributing to a challenging environment…
  • State of the Market
    Dec. 17, 2024

    Following post-pandemic growth, the global Recruitment Process Outsourcing (RPO) market sharply declined in late 2022, driven by macroeconomic factors, geopolitical tensions, and industrial instability. This slowdown continued into 2024, prompting workforce strategy realignments. The recruitment industry…
  • Provider Compendium
    Nov. 27, 2024

    Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional…
  • PEAK Matrix®
    June 09, 2025

    The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services…
  • PEAK Matrix®
    May 28, 2024

    In 2023, enterprises faced significant business and talent uncertainties, prompting them to rely on Recruitment Process Outsourcing (RPO) providers to manage their talent needs. Despite a slowdown in hiring in key markets and geographies, RPO providers…
  • State of the Market
    Nov. 06, 2023

    Following a strong post-pandemic recovery in 2021, the global Recruitment Process Outsourcing (RPO) market witnessed a healthy growth in 2022 across major geographies and industries. However, the pace of growth began to slow in the latter…
  • PEAK Matrix®
    Aug. 01, 2024

    As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing. Amid volatile market conditions in 2023, enterprises looked for flexibility, adaptability, and scalability from their…
  • Provider Compendium
    Aug. 24, 2023

    Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2023 provides highly accurate, comprehensive, and fact-based snapshots of 35 RPO service providers. Each profile offers a comprehensive view of the provider’s service offerings, scale of operations, recent…
  • PEAK Matrix®
    May 31, 2023

    In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market. Providers worldwide recognized the ongoing…
  • Viewpoint
    Jan. 11, 2023

    COVID-19 significantly disrupted lives, businesses, and the delivery of work. As enterprises emerge from the pandemic, they face a challenging business environment characterized by an unprecedented talent supply-demand mismatch. An inadequate talent acquisition function is becoming…
  • State of the Market
    Oct. 18, 2022

    After experiencing a severe contraction in 2020, the global Recruitment Process Outsourcing (RPO) market rebounded strongly in 2021 with business recovery across industries. The Great Resignation gave further impetus to the RPO market. As enterprises struggled…
  • Thematic Report
    Sep. 21, 2022

    The demand for Recruitment Process Outsourcing (RPO) services has surged in the aftermath of the COVID-19 pandemic, with organizations taking a hard look at their talent acquisition processes amid the Great Resignation. This report provides insights…
  • Provider Compendium
    July 18, 2022

    Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2022 features accurate, comprehensive, and fact-based snapshots of 30 RPO service providers. It offers detailed profiles of each RPO service provider, with a comprehensive picture of the services…
  • PEAK Matrix®
    April 29, 2022

    After experiencing a severe contraction in 2020, providers saw a sharp jump in Recruitment Process Outsourcing (RPO) demand in 2021 in the wake of the Great Resignation. As enterprises struggled to hire talent, providers stepped in…
  • Thematic Report
    Oct. 31, 2025

    Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape…
  • Thematic Report
    Sep. 30, 2025

    Rapid technology advances, regulatory shifts, and economic volatility are reshaping the global pharma and life sciences industry. From AI adoption to the increasing emphasis on sustainability, enterprises are navigating profound workforce changes. New roles are emerging…
  • State of the Market
    Sep. 24, 2021

    The COVID-19 pandemic affected multiple industries, including talent acquisition. While the Recruitment Process Outsourcing (RPO) market was among the fastest-growing outsourcing markets globally, posting double-digit growth over the past several years, it experienced 13% contraction in…
  • Viewpoint
    July 07, 2025

    The global talent market is being reshaped by accelerated digital transformation, distributed workforces, and mounting enterprise expectations for recruitment partners to deliver not just hiring support but technology-led, advisory, and consulting solutions. As organizations grapple with…

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