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June 28, 2016
IT Outsourcing Handbook
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State of the Market Jan. 14, 2016
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
PEAK Matrix® Dec. 04, 2015
IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital… -
State of the Market Nov. 11, 2025
Digital Interaction Intelligence State of the Market 2025
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops… -
Provider Compendium Oct. 15, 2025
Digital Interaction Intelligence Products – Technology Provider Compendium 2025
Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually… -
State of the Market Sep. 22, 2025
Process Mining State of the Market 2025
Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process… -
Provider Compendium Aug. 01, 2025
Process Mining Technology Provider Compendium 2025
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The… -
State of the Market July 02, 2025
Life and Annuity (L&A) State of the Market 2025
Rapidly aging population, persistent economic volatility, and rising personalization and digital transformation expectations are revolutionizing the North American annuities industry. Amid record-high annuity sales and regulatory momentum, enterprises are investing heavily in modernization, customer engagement, and… -
PEAK Matrix® June 16, 2025
Process Mining Products PEAK Matrix® Assessment 2025
A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.… -
State of the Market June 11, 2025
Life and Annuities (L&A) Insurance State of the Market 2025: Exploration of Market Dynamics, Innovation, and Changing Sourcing Landscape
Life and Annuities (L&A) carriers are navigating a complex landscape shaped by changing demographics, evolving customer expectations, and mounting regulatory and cost pressures. This report presents a comprehensive view of how carriers are responding by investing… -
Webinar Deck March 19, 2025
Webinar Deck: Unlock Empowered Decisions: Global E&IT Technology Trends 2025
Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT… -
Provider Compendium Feb. 28, 2025
Life and Annuities (L&A) Insurance BPS and Third-party Administrator (TPA) – Provider Compendium 2025
The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,… -
PEAK Matrix® Feb. 04, 2025
Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment 2025
The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,… -
State of the Market Aug. 19, 2024
Process Mining State of the Market 2024
Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based… -
Provider Compendium July 09, 2024
Process Mining – Technology Provider Compendium 2024
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is… -
PEAK Matrix® June 04, 2024
Process Mining Products PEAK Matrix® Assessment 2024
Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one… -
Provider Compendium April 25, 2024
Google Cloud Services Specialists – Provider Compendium 2024
The public cloud market is transforming, driven by increasing enterprise maturity in cloud adoption and sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focusing on AI, advanced data analytics,… -
Viewpoint April 15, 2024
Cloud Modernization: Maximize Your ROI in Cloud
Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the… -
There is a strong need for IT service providers and cloud vendors to enhance their partnership to accelerate cloud journey for clients. This is significantly more relevant now as clients want to transform their businesses leveraging…
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State of the Market Nov. 17, 2023
Life and Annuities (L&A) Insurance State of the Market: Capitalizing on Pockets of Opportunities to Ensure Long-term Growth
In 2022, the Life and Annuity (L&A) insurance segment continued to grow steadily, primarily driven by the increased demand for annuity products. However, the economic slowdown and persistent high inflation are likely to impact insurance sales.…
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