• Webinar Deck
    April 22, 2025

    In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance…
  • Webinar Deck
    Nov. 29, 2022

    The current outsourcing climate is showing an increase in offshoring and nearshoring, and organizations are scrambling to adjust their global location selection strategies. Designing a supply base portfolio with an optimal locations mix today is critical…
  • State of the Market
    Nov. 11, 2025

    Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation…
  • Location Spotlight
    Aug. 05, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. These reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • State of the Market
    Nov. 27, 2025

    AI acceleration, cost optimization, and the need for business-integrated solutions are helping mature the enterprise cloud landscape. Cloud is now viewed as the foundation for data-driven intelligence, automation, and continuous modernization rather than just a scalable…
  • PEAK Matrix®
    Aug. 25, 2025

    Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud…
  • State of the Market
    Dec. 19, 2025

    AI acceleration, unified data strategies, and the need for secure, governed environments are reshaping the enterprise cloud landscape. Cloud is increasingly viewed as the operating foundation for scaled AI, real-time intelligence, and continuous modernization rather than…
  • Tech Launch Perspective
    Dec. 30, 2025

    AWS marketplace product and feature announcements at re:Invent 2025 mark a shift toward AI-powered procurement and solution-centric buying on its cloud marketplace platform with the launch of agent mode and AI-enhanced search, multi-product solutions, express private…
  • Webinar Deck
    Feb. 11, 2025

    Watch Everest Group experts Rohan Pant, Vice President, Ricky Sundrani, Partner, and Richa Tapadia, Practice Director, for an insightful webinar on the evolving landscape of Cloud and Infrastructure Services (CIS) pricing and deal trends for 2025.…
  • Thematic Report
    March 20, 2026

    Engineering services have become a strategic enterprise transformation enabler, driven by growing investments in digital engineering, software-defined products, AI, cybersecurity, cloud-native architectures, and sustainability-led innovation. Enterprises are increasingly embedding advanced technologies, such as generative AI, digital…
  • State of the Market
    March 25, 2025

    Risk Watch 2025: Preparing for Business and Operational Uncertainties is our flagship Locations State of the Market report. It interprets developments and trends related to global service locations to help businesses design a location portfolio strategy.…
  • In July 2025, the US Senate introduced the bipartisan Keep Call Centers in America Act of 2025 bill. Although still pending, the bill signals a potentially significant policy shift designed to limit the offshoring of US…
  • Thematic Report
    June 30, 2025

    The Global Capability Center (GCC) market continues to grow steadily at ~6% YoY, fueled by access to scalable talent, favorable cost structures, mature ecosystems, and low entry barriers. As GCCs evolve beyond traditional service delivery, they…
  • State of the Market
    Dec. 31, 2024

    Europe has established itself as a stable and resilient market for cloud services with robust growth. This growth is due to strong demand from public services, energy and utilities, and manufacturing sectors, alongside sustained contributions from…
  • PEAK Matrix®
    Aug. 25, 2025

    Cloud services are enabling mid-market enterprises to accelerate transformation and remain resilient amid macroeconomic challenges. Unlike large enterprises, mid-market organizations prioritize agility, speed, and efficiency, placing a premium on service models that deliver faster time-to-value and…
  • Location Spotlight
    Aug. 05, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • PEAK Matrix®
    Nov. 19, 2025

    The rise of AI and automation are making private cloud adoption central to enterprise IT strategies. Selective repatriation of workloads, sovereignty mandates, and hybrid-first strategies are accelerating the shift toward controlled, secure environments. Enterprises are increasingly…
  • Webinar Deck
    Oct. 17, 2024

    Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it…
  • State of the Market
    June 30, 2025

    The global services market registered modest growth in 2024, with revenue increasing by 2-4% to approximately US$290 billion. This growth marked a continued deceleration from the strong post-COVID-19 rebound, driving an approximately 12% surge in global…
  • On February 22, 2026, violence escalated in parts of Mexico following a major security operation in Jalisco in which Mexico’s Ministry of National Defense reported the death of Nemesio Rubén Oseguera Cervantes, also known as El…

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