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PEAK Matrix® Dec. 03, 2025
Payments Business Process Services (BPS) PEAK Matrix® Assessment 2025
The payments Business Process Services (BPS) landscape is entering a transformative growth phase as enterprises reimagine payments as a strategic enabler rather than a cost center. The proliferation of real-time payment rails, cross-border flows, and digital… -
Thematic Report July 12, 2019
Enterprise Perspectives on Next-Generation of Outsourcing – Moving From Services Delivery to Business Orchestration
Mounting digital transformation pressures and changing consumer preferences are disrupting the current financial services landscape. Buyer needs in this evolved setup are changing, leading to a shift in expectations from the service providers. Although traditional factors… -
The COVID-19 crisis has led to a marked shift in how work is carried out. As the coronavirus pandemic spread globally in early 2020 and governments ordered nationwide shutdowns, companies swiftly began to move their employees…