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  • State of the Market
    Sep. 18, 2025

    Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in…
  • State of the Market
    July 15, 2025

    Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security…
  • PEAK Matrix®
    Dec. 02, 2025

    ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across…
  • PEAK Matrix®
    Aug. 12, 2025

    Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative…
  • PEAK Matrix®
    Nov. 06, 2025

    Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
  • PEAK Matrix®
    Aug. 25, 2025

    Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud…
  • PEAK Matrix®
    Oct. 15, 2025

    The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators.…
  • PEAK Matrix®
    June 02, 2025

    Life sciences enterprises are embracing digital technologies to navigate the growing complexities in drug development, commercialization, and regulatory compliance. As economic pressures and competitive dynamics intensify, organizations are turning to digital services to improve operational resilience…
  • PEAK Matrix®
    June 09, 2025

    As enterprises navigate application modernization to drive agility, resilience, and business alignment, they face a key hurdle: a scarcity of talent with niche skills. Capabilities in areas such as cloud-native development, low-code platforms, microservices, DevOps, and…
  • Provider Snapshot
    Oct. 27, 2025

    The global services market is highly dynamic and evolving rapidly. This transformation is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are reassessing their market positions and refining their growth strategies.…
  • PEAK Matrix®
    June 04, 2025

    Healthcare enterprises are increasingly recognizing the strategic value of Data, Analytics, and AI (DAAI) as data-driven decision-making becomes central to achieving business and clinical outcomes. While DAAI initiatives have traditionally focused on cost containment and operational…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • PEAK Matrix®
    Sep. 27, 2024

    Mid-market enterprises are increasingly outsourcing Application Management Services (AMS) due to macroeconomic uncertainty, accelerated competition, and growing IT complexities. They are turning to third-party providers to minimize the cost of maintaining application landscapes and increase productivity…
  • PEAK Matrix®
    July 31, 2024

    The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. As insurers face challenges with legacy systems, regulatory changes, and market dynamics, IT service providers become crucial allies…
  • PEAK Matrix®
    Dec. 05, 2024

    In the past few years, enterprise adoption of technology and digitization has significantly increased, changing the landscape for healthcare providers and patients. To improve provider reimbursements, patient engagement, and care management and accelerate value-based care programs,…
  • PEAK Matrix®
    Aug. 07, 2024

    Mid-market life sciences enterprises are increasingly transforming digitally to remain agile and resilient amid global uncertainties. They face unique challenges that differ from those of larger counterparts, necessitating sourcing needs such as client intimacy, agility, and…
  • Provider Snapshot
    Nov. 27, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • PEAK Matrix®
    Jan. 15, 2025

    As enterprises build and modernize cloud and on-premise applications, growing architectural complexities and limited visibility into IT landscapes are driving a greater focus on Application Management Services (AMS) to ensure smoother operations of modern applications. Enterprises…
  • Provider Compendium
    Aug. 22, 2025

    The rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s significant investments in AI and its advanced capabilities, such…
  • Provider Compendium
    Dec. 27, 2024

    Businesses are turning to low-code application development to streamline software development processes and improve their ability to respond to market changes. Low-code application development platforms have evolved to offer advanced capabilities, such as generative AI integration,…

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