• Provider Compendium
    Dec. 08, 2025

    Everest Group’s Finance and Accounting Outsourcing (FAO) – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 28 FAO providers and includes insights on the global FAO provider landscape. It includes detailed profiles of each FAO…
  • PEAK Matrix®
    Sep. 03, 2025

    In 2024, Finance and Accounting Outsourcing (FAO) providers continued to pursue quick wins and digital enablement, while enhancing their capabilities by investing in AI-driven solutions, expanding delivery footprints, GCC services, and tailored offerings for private equity…
  • State of the Market
    Dec. 03, 2025

    The Finance and Accounting Outsourcing (FAO) market is significantly transforming as ongoing technology advances, including agentic AI, are pushing enterprise finance functions beyond traditional automation. This shift presents an opportunity to make finance functions more autonomous…
  • Provider Compendium
    Oct. 08, 2021

    Finance and Accounting Outsourcing (FAO) – Service Provider Compendium 2022 provides accurate, comprehensive, and fact-based snapshots of 28 FAO service providers. It offers a detailed profile of each FAO service provider – with a comprehensive study…
  • State of the Market
    Dec. 08, 2025

    The global Customer Experience Management (CXM) market is digitally maturing, with sustained investments in CX technology, AI, and data-driven transformation. As economic headwinds, regulatory scrutiny, and cost pressures persist, enterprises are sharpening their focus on measurable…
  • Thematic Report
    Dec. 08, 2025

    Market Vista™ Q4 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Thematic Report
    Sep. 17, 2025

    Market Vista™ Q3 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Viewpoint
    Oct. 01, 2025

    As enterprises increase their sustainability commitments, they face growing regulatory scrutiny, investor pressure, and operational challenges in decarbonizing operations and supply chains. Traditional sustainability approaches, often fragmented, project-based, and siloed, lack the scalability, integration, and execution…
  • PEAK Matrix®
    Nov. 26, 2025

    Enterprises are investing heavily in digital transformation to enhance competitiveness, optimize operations, and build long-term resilience. Unlike earlier transformation efforts, today’s programs require more than technology adoption, they call for strategic alignment, measurable value, and agile…
  • PEAK Matrix®
    April 03, 2025

    The payment integrity market is strategically shifting from post-payment recovery to proactive pre-payment accuracy, thereby reducing costs and enhancing efficiency. AI-driven tools are advancing fraud detection, real-time claims validation, and predictive risk modeling, while next-generation technologies,…
  • PEAK Matrix®
    Feb. 04, 2025

    The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,…
  • PEAK Matrix®
    July 24, 2025

    Financial institutions face growing compliance burdens and escalating financial crime threats, intensifying the need for efficient, tech-enabled Financial Crime and Compliance (FCC) operations. In response, providers are updating their capabilities through AI-powered tools, domain-centric solutions, and…
  • PEAK Matrix®
    Nov. 06, 2025

    Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
  • PEAK Matrix®
    Aug. 25, 2025

    Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud…
  • PEAK Matrix®
    Oct. 15, 2025

    The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators.…
  • PEAK Matrix®
    June 02, 2025

    Life sciences enterprises are embracing digital technologies to navigate the growing complexities in drug development, commercialization, and regulatory compliance. As economic pressures and competitive dynamics intensify, organizations are turning to digital services to improve operational resilience…
  • PEAK Matrix®
    Aug. 31, 2021

    Despite the pandemic, the global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 5-7% in 2020. While transaction volumes and large-scale initiatives, especially in heavily impacted industries, shrank for…
  • Provider Compendium
    Feb. 28, 2025

    The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,…
  • State of the Market
    July 18, 2025

    Application Management Services (AMS) is transforming significantly as enterprises demand more agility, efficiency, and business-aligned outcomes from their application environments. With rising customer expectations and growing pressure to optimize costs, enterprises are migrating from fragmented legacy…
  • PEAK Matrix®
    Sep. 17, 2024

    In 2023, US healthcare providers faced formidable challenges. Although patient volumes have started to recover, increased labor expense and talent shortage caused administrative burdens and workflow issues to become more pronounced. Despite slight improvements in hospital…

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